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February 2022 by Iamneenee1
Extremely grateful to have been doing business with Kent's for over 5 years. They do great work and are always super helpful. They do very thorough work and I have never been dissatisfied. Extremely professional and a "go out of their way to make sure you're safe" ethic. One Sunday I went out to see I had a flat tire and even though the shop isn't open I called and they came out to my house and took my car to their shop after church to make sure they could get my tire changed first thing Monday morning. I don't know if any other place would do this but I'm certainly glad that Kent's did for me that day. I've never been disappointed by pricing as they explain exactly what product choices you have and which ones are best and why. Their mechanics are top of the line and do great work. So glad to have them in our town. I'd give them 10 stars if I could.Edit* Their storage units are fairly priced, clean and safe. Have rented a few throughout the years. Will again I’m sure.(This review is for Kent’s service center towing and storage)
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November 2020 by Ryan Brown
I left a review on Kent's Towing 5 years ago after they took advantage of the city calling them for overnight parking removal. It looks like I wasn't the only one and Kent's had to restart the Google review page to get the reviews back to a favorable level. Here is what I wrote 5 years ago:I got towed by Kent's towing Saturday morning after leaving my car on main overnight. When I went to go get my car they were closed and did not answer the phone until the Portage county police called them and patched them through. Then they promptly gave me the option of paying a service charge that would bring the bill up to $285 or wait until Monday when they would charge me $295. When they got there I found out that even though they advertised being able to use your card, all he wanted was cash and had to run down the road to Kwik Trip to pull the money out of the ATM. The person then said that it would have cost less on a weekday because nobody likes working the weekend. After getting my car back I went to work later that day at my normal rate.
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September 2020 by Kent Udulutch
Kent's Storage is awesome! Being being between houses is stressful. Kent and Cody worked with us during every snag. Prices a very reasonable too. My wife and I can not thank them enough. Strongly recommend them.
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May 2020 by Toyota Guy
The owner of this place just wants what is his, which is the rent money. He is understanding if you are going to be late a few days as long as there is communication. If you are late and do not communicate with him, he will charge late fees that can quickly add up. That being said, he comes off as being rude, greedy, and a theif. He will do whatever it takes so you do not get your deposit back. He will not mention it at the time when you return the keys. Also, the room has to be cleaner than when you got it, no exceptions. If possible, mop it because he will complain for any sign of dust on the floor and will not want to return your deposit.
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January 2020 by Kimberly Strosin
Kent's has been very good to me in the last year. I am newly single after 30 years, and they have been more than than helpful with large repair bills and tire problems. I have recommended them numerous times to everyone I know. They even come and get my car and bring it back for an oil change!
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November 2019 by Olivia Hulke
We have rented a Penske truck through Kent's twice and we have scheduled one form rental at the end of November. We have been very pleased with the service, price and ease of use of the truck. We have only used the rental local. Check them out if you are in need of renting a truck-come in all sizes.
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November 2019 by Tiffany Anne
Extremely grateful to have been doing business with Kent's for over 5 years. They do great work and are always super helpful. They do very thorough work and I have never been dissatisfied. Extremely professional and a "go out of their way to make sure you're safe" ethic. One Sunday I went out to see I had a flat tire and even though the shop isn't open I called and they came out to my house and took my car to their shop after church to make sure they could get my tire changed first thing Monday morning. I don't know if any other place would do this but I'm certainly glad that Kent's did for me that day. I've never been disappointed by pricing as they explain exactly what product choices you have and which ones are best and why. Their mechanics are top of the line and do great work. So glad to have them in our town. I'd give them 10 stars if I could.
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November 2019 by Kirstin Ropke
Kid got her car towed, and it sat for more than 2 weeks. Kent knocked the price down considerably to be kind. Then they topped off the power steering fluid on my vehicle. Friendly folks and great service!
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November 2019 by A. V.
The service was fast and I was very happy they got us in on such short notice. The owners was very nice and staff friendly.
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November 2019 by bryanna boese
When Kent arrived at my home to unlock my keys out of my car, he was so friendly! Service was SUPER fast and efficient! No damage to the car! Overall super pleased!
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November 2019 by William Kubisiak
Our family has used Kent's Services for repairs, towing, and now storage. Can not be any happier with Kent and his staff. Always willing to explain repairs to a level everyone could understand, with very affordable prices. Thanks Kent and crew!!!!!
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November 2019 by Dave Candra
Kent and Cody are the best. I've always been taken care of at Kent's service center. I've been going to Kent's service center for 8 years. They've always gone above and beyond to help me with any issues that I've had. Even as far as meeting me after hours when it was the only time I could get in to see them.
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November 2019 by David Babcock
I have been going to Kent’s for the past 9 years. He has been fair, and honest and has always provide excellent service. I would highly recommend him for any auto repairs or towing!
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November 2019 by Rob Posteluk
Kent and his team have been servicing my families vehicles for years and we have certainly appreciate the quality work they do. I’m like anyone else, I would rather not have a mechanics bill however that’s the nature of the beast.
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November 2019 by Adrian Stameski
Rented a storage unit over one summer while I was in college. The storage building is shared, meaning no real barrier between units. This means you have to have an employee present to put things into or remove things from your unit. This wouldn't be so bad if you didn't have to wait 30-45 minutes for somebody to meet you (after several hours' notice). I was going to give 1 start but then I remembered that while emptying my storage unit, and older guy (I think it was the original Kent) helped me and my girlfriend with our stuff, speeding up the process. I think that was worth 2 stars. In any case, don't bother using this place, not worth it.
