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July 2024 by Stephen Zimmer
This is the slowest pharmacy ever. Every time my Dr. calls in a prescription. They don't start working on it until I get to the store. Now when the dr calls into any other Walgreens, they have it ready when I get there. This just happens to be the closest and on the way home. Then when you get there, they tell you it will be 15 minutes, when it is way longer, 45min-2 hours. It doesn't take 15 min to grab a bottle and slap a sticker on it. When I could have walked in and bought it off the shelf. It just so happens that the insurance covers it, so why pay twice.
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July 2024 by Samantha Brish
Daniel helped me out with checking out my pictures! Fantastic customer service did a wonderful job !
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February 2024 by Mustafa Almousa
A really big thanks for jayson at the pharmacy he held me a lot and he was very professional and nice customer service.
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February 2024 by Jennifer Coleman
Really quick at the pharmacy always well stocked and clean in the store
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January 2024 by C
They require an ID to be scanned for a return with a receipt. You shouldn't need an ID to do a return with a receipt. Thr employees are mindless morons who do theor corporate overlords bidding. Acting like wage slaves enforcing evil policies set forth by a third party.
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December 2023 by Amanda P.
Have to love waiting in line for 10 minutes behind a truck at the pharmacy line and the employee puts up the sign to go on their damn break as if we weren't waiting in line for ages. Absolutely disgusting. Absolutely foul.
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December 2023 by Pamela K
Thank you to the pharmacy tech. whose name I think was Evan. He took his time to figure out how to get my RX refilled. He helped me with the Walgreens RX savings finder to get me the lowest cost since I no longer have medication coverage. I really appreciated his patience.
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August 2023 by Rebecca Rebecca
The pharmacy is so slow they take hours to fill prescription, when at other locations in normally takes 15 minutes. I waited in the Drive-Thru for 20 minutes then I go inside and wait another 30 minutes because there's literally only two people there I feel like if they're so understaffed they should just close down. But then I'm told my order will be ready after their lunch which is at 1 to 2:30 and then I called at 2:45 after they said my order would be ready at 2:30 and they told me it will be another 2 hours so I have been waiting for my order for 6 hours total. I wouldn't recommend using this pharmacy if you're coming from the hospital on lake drive you're better off using the Aurora pharmacy because your prescription will be filled right away. I've been going to this pharmacy since January at this location and it's just been trouble ever since I would not recommend this pharmacy at all. You would probably get faster service at the pharmacy on Nicholson and Layton.
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July 2023 by Cassandra Mans
They maybe called once when they had questions about my refill but more than once they just dont have the decency to call me and tell me why it takes 3 days to fill a same day delivery. Thinking about transferring pharmacies.
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June 2023 by Patti Dale
I like Walgreens, but due to Memorial day. They were out of a lot by the time I got there.
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May 2023 by Maria Singh
Love walgreens, the staff is always friendly.
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February 2023 by Nichol Manning
Every employee in this pharmacy is incompetent. They lose people’s perscriptions, can’t send the right forms to doctors, don’t tell customers the right information they need and they don’t fill prescriptions on time so people with heart peoples or other medical issues go without until they feel like filling them. Then to top it off they blame it all on computer problems each and every time. I understand why everyone changes to a different pharmacy. Idiots
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February 2023 by Daniel Best
Walgreens is failing Wisconsin can't Ya Trust they break the Trust on this Corner.
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January 2023 by Ruta Singh
I had to post a review of this pharmacy. I have used the Walgreens on the corner of South Chicago and Drexel Roads over 10 years without any problems until this past year. I needed a refill of my blood pressure medication a couple of days before my prescription was due for a refill on December 8 and I would run out. I requested a refill from the pharmacy on December 5 even though I had no refills left because the pharmacy because the pharmacy usually contacts the doctor’s office. I received an email on December 5th “ACTION REQUIRED: Your refill request was not approved by the prescriber”. I called my doctor’s office and they said that they had approved it. I tried calling my doctor’s office again but was in a Catch 22 because the message said that if I was out of refills to call the pharmacy and that they would contact the doctor. I went to the pharmacy and asked them to please do the needful to get my refill. The tech that was new asked a more senior tech what to do- this tech was very tall with long brown hair. The tech said that I needed to call the doctor’s office. I said that the doctor’s office had a message to call the pharmacy. The tech went on to say that there was nothing he could do to help- same answer as before during another incident. Then this tech proceeded up and down the aisle looking for their cell phone while saying “I cannot get into the system all my passwords are in my phone.” I left the pharmacy without my blood pressure medications and a raised blood pressure. I emailed my doctor to send a prescription to a different pharmacy. I would have probably suffered a stroke while waiting for my blood pressure meds from this pharmacy.I received an email this morning on December 27th (For a prescription I had refilled those last on December 8th) that I had a prescription waiting to be picked up for Atorvastatin (I do not do auto refills and there was no mention of my blood pressure meds) and the Price was $371.29. I called them and told them I do not use their pharmacy any more. The level of service at this pharmacy has deteriorated.
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January 2023 by Chad Schnagl
Had a problem which I tried to resolve. Management is rude and had instant attitude. I get your job is difficult but you don't need to be rude to everyone who walks through the door with questions. The same thing could have been said without attitude and been a lot more effective! Try harder Walgreen's!!!
