“bank has given wrong information many times as well as not sharing important information. My deposits have been messed up many times and then I had to request for it to be fixed instead of them just fixing the issue they caused. Wouldn't recommend this branch at all. I have had better help and service in green bay-Update: bank reached out to me in regards to this and rectified the situation best they could immediately. Thank you Mrs. Jung”
“Used them for years. They always save me a buck here and there. And when they cannot I find it elsewhere. But they recently gave me a mortgage refinance with some debt put on top and still lowered my monthly payments so thank you! Also they cut the APR by 7%!!! It’s only set for ten years but the solution would be to refinance again after ten years because I don’t know where the interest could go. But thanks! Great job! The loan process wasn’t bad. Your employees had a couple issues but because there is so many different options. Just read the fine print to make sure your getting what they say they’re offering!”
“Mixed review -I applied for a very small loan ($300) to just help build my credit up. I have TRIPLE that in my savings acct. I simply wanted to build my credit, as I have been for the last 3 years. They have lended to me the last 3 years, and when I went to apply for my 3rd $300 loan they denied me. Not even a true explanation on why, just stated due to a repo I had back in 2017. But they have lended to me before...? I went into the office and worked with Bobby Jo, who also seemed confused. Bobby Jo was able to explain my options and helped me get a credit card and explained how to use it to get the best credit outcome. She was insanely kind and answered all my questions and was truly a pleasure to work with. I was ready to close my account but she truly changed my mind on it! I hope to only work with her from now on. She is very confident in her work!!”