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February 2024 by Maya Veenstra
My mom went in to buy and air filter and a cabin air filter. All which costed her ~$41. She went home and found both filters online totaling $20. When she went back to return them, the guy at the counter had an attitude and was super rude to her about returning them when he asked her why she was returning them and she was honest with him saying she found both for half the price online (same brand). She never opened them or used them at all and returned them in under 2 hours.
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August 2023 by charles davis
Great customer service , always willing to price match what they can. Good reliable parts.
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August 2023 by Barry Parlier
Could navigate well throughout the site
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May 2023 by Mark Davis
Other NAPA Lazy people. Not very helpful.
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May 2023 by JT Emmer
Very helpful staff
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December 2022 by Jim Krantz
Friendly and most helpful staff. Parts in stock, that's a big plus.
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June 2022 by Monique Clark
Was in a situation today. Bought a lil boat but couldn't bring it home because hit h wouldn't come off to put correct size. O'Riley employees made me wait 25 minutes just to say "nvm we can't help you" without even looking. Went to this Napa and enthusiastically greeting by Penny. She was so nice. Then the owner himself,John came out and took a look,then went above and beyond by not only finding the right tools for the job,but by doing it himself. I can't thank them enough. They just gained a loyal customer.
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April 2022 by John Werner
Lazy help. No clue how to look up parts! Called and asked about availability of a part, the guy stated they had no availability for that part. Mean while I was on NAPA online and it showed 8 different options! Sorry Mike.
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March 2022 by Chad Hemenway
Good for parts. Bad for getting back to people for a job!
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February 2022 by chris brown
Always friendly and personable. Very helpful. At the time of this visit, appeared somewhat dark from the outside, so I initially had the impression that it was closed, although that was obviously not the case when I went up to the door.
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February 2022 by Slightly Damaged (Shadowspawn)
Worst service ever, went into store, waited while employee was on phone, he looked at me and knew I was there and was never acknowledged being there then proceeded to answer more phone calls leaving me just stand there, absolutely horrible store, never will recommend wasting your money there, again absolutely horrible customer service, I will walk before I get a part from them to fix my car. I would give ZERO stars if it let you.
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September 2021 by Tim Bidlack
Didn't have my parts but got them within 3 hours...just can't ask for anything more.
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September 2021 by Sallie
Tried to get belt for IH tractor at another place on Saturday response was can have for you on Tuesday. They had it in stock & the correct one! Back to work!
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September 2021 by Guns N “stiemmy” Gears
Wheel Cylinder Hones, yep, they got em in stock!!!!Most People don't even know what that is.......hahahahahaha
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June 2021 by Roger Imhoff
Had the part that I needed. In and out quickly.