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August 2024 by Nikki Busko
This guy gives out death trap cars as loaners, then blames you when something goes wrong with it. He will loudly talk bad about everyone behind their back, and will even scream and cuss out a mom in front of her young child. The new ladies in the office are subpar and have no clue how to communicate. My car sat there for four days “done” with no one telling me, I had to call and ask. And when I did, they said “we took a look, there’s nothing wrong with it” except..I asked for my ac to be recharged, tire sensor issue to be looked at and my bushings to be looked at. All they did was look at bushings and said they were fine. (They were not fine, he didn’t want to do it-I have since gone elsewhere, was shown how bad the bushings were, had them replaced and problem solved.) They said they didn’t know about the other things I asked to be done or that I was even bringing my car in and taking a loaner!!! When I, in fact, set this all up days prior with the, apparently incompetent, receptionist. I could keep going but I’m running out of space.
NOTE: he will come back and take no responsibility, come up with lies for excuses and even try to say I’m not a real customer. Lol. I was going to him for nearly 15 years until this last experience. Unreal.
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February 2024 by Amanda Baumann
My husband steve and i have been using Gordon for something along the lines of 8 years acorss multiple vehicles (he is taking care of my chevy malibu now). Gordon does great work at fair prices. We have been going to him for years and he has never done us wrong. He is honest about what needs addressing and is willing to work with you on helping you to decide what to prioritize. No pushing unnecessary repairs here, working with him is a breath of fresh air!
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May 2023 by Jeff Strunk
Top notch service. Gordy and staff provide excellent customer service.
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February 2023 by Kenny Odyth
The way ive heard the Owner Gordi over the phone when i went into a auto part store it is not professional he cussed at the employee and he considers himself professional. . I think not
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October 2022 by George Planic
Was traveling and had a small problem that needed attention. Called and they took me right in. That's customer service.
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July 2022 by Edward Swank
Super garage very friendly staff very informative very helpful had then put an engine in my truck had the truck back in less than a week and perfect running order
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May 2022 by Mrbigs Cujo7204
Worst place around Wausau poor customer service takes way to long to get your vehicle back
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January 2022 by Peter Jongert
very rude. Asked questions and they just hung up on me.
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November 2021 by Tina Novak
Totally happy with the service that was provided. I would recommend them to anyone, looking for fare rates and excellent service.
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November 2021 by janice Girard
Still finding things they didn’t repair but charged for on our vehicle. When they lost their good mechanics and gal in the office I should have run from there. They USED to be a great shop. Gordon lied right to our face about what they did. Unless you’re getting an oil change, go somewhere else.Services: Wheel alignment
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September 2021 by Christopher Poulos
Great Service! Custom truck repair done fast by a pro.Highly recommend.
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July 2021 by Brandon Irish
Bought tires from tirebuyer and have them shipped here. Vehicle was dropped off and picked up later. While driving home there was a bad vibration. Called and said to bring it back. They said they couldn't get the one tire balanced and probably a bad tire. Then why wasn't that relayed first of all. They finally got it balanced over 3 hours spent from drop off to when it was done. Well today i checked my tire pressure. Max tire pressure on my tires say 50 pounds right on the tires. My tires where over 60 pounds and two 65 and two 60. Obviously the max is just a suggestion. I will unfortunately pay more next time to take to a true professional. I will never bring my business back here again.Service: Tyres
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June 2021 by Shelly Dailey
Gordy and his team are helpful and very reasonable prices. Great service!
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June 2021 by Victoria Haviland
We broke down on the side of the road yesterday with our travel trailer wheel bearings blown out. These guys agreed to see us and when the tow truck bought the camper in at 2:30 they got right to work. They were awesome, and went out of their way to get us back on the road same day.
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October 2020 by Kim M
Brought my vehicles to Gordy for years. Great mechanic, great work at a great price.
