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April 2024 by Tyler Carney
I visited Ace Hardware just before closing time and was informed by a staff member that they were about to close. While I understood the time constraints, I felt a bit rushed and uncomfortable when I expressed my need to quickly grab an item. It would have been more reassuring if the staff member had shown a bit more willingness to accommodate my requirement despite the store's impending closure. This experience left me feeling less at ease. I hope that in the future, the store can find a way to balance their closing procedures with accommodating last-minute customers. As a result of this experience, I may explore other hardware stores like Menards for my future needs.
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March 2024 by Seth Tomlin
Workers were rude. Just asked where the salt was, did not ask to be insulted
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March 2024 by Doug Collins
A great member of the Ace Hardware family and a beautiful store!
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February 2024 by Kathleen Genz
Interesting to see this store again after several years. It has really changed, but it is still good. Nice things are still there.
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February 2024 by Jeffrey Alston
$9 for one 1/4" toggle bolt!? Goodbye.
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December 2023 by Donald Pfau
Great Hardware store!!
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December 2023 by John Culton
Friendly helpful staff. Large selection. Open in portage wis. Please.
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August 2023 by b mel
Well kept and well organized. Has justin off of everything. Not too overly priced.. Becoming a mainstay.
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August 2023 by Elise Eslinger
Went in to purchase a drill & looked for someone to help lead me towards one that was good quality. There were 2 young guys working there that were right by me and neither of them offered to ask if they could help. They were on there phones the whole time in the corner not even working. So I went to a sales associate nearby. I asked for her help. She looked up at me and responded in a rude way & mean look on her face “what”? So I said forget it I’ll look myself. The one guy finally came over and told me I should try a different store because they probably don’t have what I’m looking for. Y’all just lost my business 100%. I’ll be giving McFarlane’s my business from now on. If you’re going to hire people to work for your store, make sure they’re actually working!
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June 2023 by Judy Fredericks
It was very nice to shop here. They had everything from nuts & bolts to flowers. Great shopping experience.
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June 2023 by Valerie Frazier
Good choice of vegi and flower plants, but they didn't have the garden hose connecter we needed.
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June 2023 by Rev. Scott W Taylor
I went in to the florist shop they have inside. These people do a phenomenal job at flower arranging for your dollar. Highly recommended!
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June 2023 by Eva Allen
I wanted to support a local business, went in to buy a Father's Day gift and needed help making sure I got the right sized item. There were at least 3 guys walking around in red vests, but I could not get anyone to assist me. I stood around for 10 minutes and even followed one of them around the store trying to get his attention. The store did not seem particularly busy at the time.
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June 2023 by Eric Jahn
I don’t give very many one stars! This place takes the cake don’t waste your time. Very unhelpful.
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May 2023 by Yvonne Hooks
The guys at the paint counter replaced my husband's wristwatch. Recommended a little oil, and after 15 years, he is loving it again.