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August 2024 by Gustan Cho
Great staff. Joe the pharmacist is very professional and knowledgeable.
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July 2024 by Jason Berkman
I walked in there for a Vitamin B complex, a Vitamin D3 bottle and a bottle of Powerade the little Latina girl at the counter cant scan the D3 bottle so she sends ME to go look for the price of the bottle, so I go to the shelf and take a picture of the prices, meanwhile the line fills up with two other people in line in front of me, so I have to get back in line, then in the front of the line theres this little old lady trying to pay with a check which holds up the line for like 5 to 10 minutes while these kid employees try and figure out how to run a check. So its finally my turn the Latina chic grabs my cellphone and has to scew the picture for another minute just to read the price of the picture of the shelf I had to take myself and then she gives me the body language that I was a problem to her, when she was rude to me. So unprofessional... All in all for 2 suppliments and a drink it was 42 dollars, what a rip off.
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May 2024 by Peggy S-V-P
The female cashier with the short curly hair was extremely rude to me simply because I had my card the wrong way. I asked her politely to change her attitude (extremely politely) and she glared at me, her arms crossed, and tapped her foot. I get being in customer service is exhausting at times, but there was no reason for her to treat me like she did. She shouldn’t be interacting with customers if she acts like this. It makes me sad because the woman who runs the beauty aisle is lovely and is always very helpful and I love coming in to just to say hi to her. I don’t even want to come back with how rudely I was treated.
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April 2024 by James Woodke
Great store, great Staffan a good selection.
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April 2024 by Kimberly McDonald
Every time I use this Walgreens, they claim my insurance won’t go through. They cash it out and take my money. Well I just asked them to confirm my insurance and she tried to tell me I have 4 different insurances and the one they used expires in Dec 31, 2023. Umm I’ve been in state insurance for the last 11 years. Never had a problem with Lake Geneva, or Antioch, but every time here!! I asked for a reimbursement and she hung up on me! Great customer service—-NOT
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March 2024 by Gustan Cho (Gustan Cho Associates)
I have been a customer of Walgreens Paddock Lake Wisconsin since 2004, which going on 20 plus years. I have been a loyal customer of the Paddock Lake, Wisconsin Walgreens because of the phenomenal employees they have there. Joe the pharmacist is one of the best doctor of pharmacy I have ever met in my 59 years of life. Nobody comes close. Alisa, from the pharmacy department hands down always goes above and beyond and takes her time in answering any question I have. Alisa always asks me if I understood everything she said and if I have any other questions. Alisa makes me feel like I am a VIP (lol) and is probably the only person that probably does. Alisa is phenomenal and love it whenever she helps me. When my question is a little too complex, Alisa will go and ask the pharmacist on duty and gets me the right answer where I do not have second thoughts after I hang up. Mikayla, the drive-thru phamacy technician always sparks up my day. Mikayla is always in a great mood with a million dollar smile. Mikayla also asks me if I have any questions for the phamacists, which I know they all do, but not the way Mikayla asks. Mikayla is full of positive energy and no matter how long the drive thru line can be, after Mikayla takes your order or gives your prescription, it will make your day. Last by not least, Assistant Manager Catlin Morgan is the best represention of why Walgreens is not just my pharmacy of choice, but the general store of choice. Assistant Store Manager Catlin Morgan always go out of his way to make sure I get the merchandise I came to Walgreens Paddock Lake Wisconsin store. Catlin Morgan will walk me over to the island where the product I am looking for. Catlin Morgan leads by example. Even though he is the assistant manager of Walgreens, there are other store employees he can delegate to help me. Unlike other managers I have dealt with at other Walgreens, Catlin Morgan takes charge and acts like any new store employee and does it himself. Amazing young man and I have the utmost respect for Catlin Morgan. I want to thank the head of Walgreens Paddock Lake Wisconsin Store and upper management at Walgreens Corp. for have such a great team of professional represent your great awesome brand Walgreens. It is the people that make a great company and a great brand. Now I know why Walgreens has such a great brand and is the one and only pharmacy for me the past 20 years and will be the only pharmacy in my lifetime. No other competitor comes close. God Bless you all, our silent heroes.
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February 2024 by Jacqueline Wood
Joe at the pharmacy is without a doubt heaven sent! He spent hours calling around to local Walgreens to locate prescription for my asthmatic 6 month old baby while their systems were down!
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February 2024 by Susan Schorsch
Always find products I need. Sell great skin care and make-up products.
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January 2024 by Morena Vargas
Never had a problem with this Walgreens.
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December 2023 by Bridgette Monroe
Worst pharmacy ever. I wish my doctor would stop using this pharmacy because I have problems every time I go here. Either they don't run insurance and have to "give them more time" or they give incorrect information. Was told today my medication is backordered but then another tech picks up phone and tells me they have it. Do better or at least be kind and friendly instead of rude and nasty.
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October 2023 by Pamala L
Had some issues with receipt and talked with Trisha the Manager- very nice to deal with and she corrected them! Appreciated!!
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September 2023 by rocky boxer
It's Walgreens
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August 2023 by Steve R
I can not tell you how many times I get a call saying my prescription is ready for pickup and then drive there only to be told it’s not ready for pickup and to please come back later. It seems they are processing orders as complete to get paid but not actually processing the medication.
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August 2023 by FLOYD
Great place. Everything you need to take care of you. Or your mom. Or my mom. Motor oil. Condoms. Chocolate. Batteries. Flooring is in good shape and the automatic doors are totally 21st century!
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August 2023 by PapaZan
Whole prescription system has benn messed up for weeks, got hung up on twice because little b****** dont wanna do there job, Amongest many other things horribly wrong with this place. Its a complete joke
