-
November 2023 by Doreen Burns
Tyler was very helpful and patient whole my husband and I were purchasing our new vehicle. He was helpful when looking at the different cars, and we would recommend him for any future purchase.
-
November 2023 by Ernie Infusino
Left message after service hours to schedule service. Prompt return of call, able to get in quick and even returned my truck nice and washed. Customer service is great also!!
-
November 2023 by David Johnson
Tyler is the salesman that helped my wife and I. He gave us multiple options in our budget. He explained each vehicle in depth and helped us any way they can. I recommend this dealership and Tyler the best honest funny salesman there is.
-
November 2023 by Ashley Johnson
Tyler is the best salesman there is. He’s honest, funny, and is willing to go above and beyond. I’m recommending him to everyone I know. He has such a great energy and great customer service. I love this dealership
-
November 2023 by Cynthia Olson
So my family and I have been frequent customers at Hartnell Chevy since we moved to WI decades ago. We have always used Craig Schilz as our sales professional and were always more than pleased and satisfied. I moved to Kenosha area 6 years ago and decided to use dealer in Kenosha. It definitely was not the same experience! Recently I reached out to Craig ( was not sure he would remember me without any prompting but I was wrong!) as was looking to trade my car in for a car with AWD. He responded very quickly/ professionally and personally and I bought another vehicle and absolutely love it!!! So I can personally state this dealership as well as Craig are the VERY best in ALL of Kenosha county!!!
-
October 2023 by Mike Vandeville
The whole Hartnell team provided a warm welcome along with expert guidance, transparent and fair pricing, attentive and personalized service as well as seamless financing. The customer service at Hartnell was nothing short of exceptional. This memorable experience left me not only delighted with my new car but also with a profound sense of trust and loyalty towards Hartnell as my preferred dealership.
-
October 2023 by Richard Outinen
I have been buying from Hartnell for over 25 years. The whole staff is great. I have bought at least 12 cars and trucks from them. Craig is a great salesman.I recommend them to anyone looking to buy.
-
September 2023 by Tyler Maki
So happy with my decision to go with Hartnell Chevy in Salem! Finance Manager John Griffin assured me he'd secure the best rate for my loan and he delivered. Loved the hometown feel and atmosphere so much, I joined the team! Thanks again Hartnell!
-
July 2023 by A J
Terrible communication in service department. We were told our vehicle would be in and out in 2 days. It took 6 days to get our vehicle back, and we were the ones who had to call to see what was taking so long each day. We almost didn't have a vehicle for our vacation, and no one was going to call and tell us they were going to hold it over the weekend which would have been 9-10 days in their service with a holiday weekend. My husband called and demanded they get it fixed early Saturday morning so we could have it on our trip. Thankfully, they had someone come in early to work on it. On our trip, we noticed the alignment was extremely off- we had to take it back to get re aligned and we said we weren't paying for it. While they did apologize, we won't be back.
-
July 2023 by Taylor Benn
Highly recommend this business ! As a first time car buyer I couldn’t have asked for a better group to go through. Tyler was extremely helpful and made the process so easy. I was comfortable talking to them without the stress and pressure of buying a car. The cars were all reasonably priced with all the background and information you could ask for. I will definitely be giving out their information to anyone who is looking to get a car. Thank you again!!
-
July 2023 by Jill Gillmore
Randy is wonderful! He is Very easy to work with and very Efficient. I would recommend Hartnell if you are looking to by a Chevy. They make the process of buying a car very simple.
-
May 2023 by Michael Bjurman
Great people to work with on getting my new car. Randy made the buying process easy. Everything went smooth. John was also quick but thorough on the financing side.Thanks again Randy for all your help. Best location to by my Chevy
-
May 2023 by Henry Porada
Randy and John made my experience easy purchasing my new truck. All my questions were answered and the process went smoothly.
-
April 2023 by Elise J.
Very nice service, not pushy at all. Will work with u to get you the car you want. Craig is very knowledgeable about everything in the car , they will not just sell you the car and send you on your way , they will make sure you know everything about the car.
-
March 2023 by Wayne H
Hartnell deserves its perfect rating on Google. I requested quotes from a few dealers around the Chicago area and many of them were high pressure and evasive. None of them were as responsive and organized as Hartnell, so Hartnell earned my business. Craig Schilz was my salesman and from start to finish it was a smooth, hassle free, low pressure buying experience. Craig was extremely responsive over email, sent me a quote right away, recognized my needs, went out of his way when I had a couple special requests, and was generally all around awesome to work with.On delivery day, John and Randy were friendly, helpful, and efficient. John got me out the door quick with the paperwork, and Randy walked me through the ins and outs of my new truck.Would absolutely buy from Hartnell again.
