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September 2024 by Justin Orvald
So on this day September 1 2024 on a Sunday, one of them little mail trucks almost pulled in front of me on division st and n Grove st by Westside school. As a federal employee I'm not happy at the carelessness of my employee. I will be stopping by to formally complain...
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August 2024 by Bob Green
Apparently most local post offices NEVER answer the phone, and River Falls is no exception. In 20 years, they have never answered a call I've made to their local number. Why is it even listed??! And if you have an issue -- mail being stolen, in my case -- you're met with indifference or, worse, defensive hostility.
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August 2024 by Bob Geiger
Postal man flying through our neighborhood at extremely unsafe speeds. Doesn't grab our mail with the flag up, when told to slow down he laughs and throws a cigarette butt in our yard. Unbelievable.
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August 2024 by cortee marshall
Have never been so disgusted with Riverfalls postal service, packages are constantly late because drivers are to lazy to step out of the truck or get locked in a parcel locker with a broken lock or wrong key so my packages are still unattainable, if you hate your jobs that much just quit..
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May 2024 by Megan Radical
This has to be the most incompetent post office I have ever dealt with. I’m ready to get anyone I need to involved. BBB, police, idc. I’m tired of yall never delivering my mail. The people who work here must be brainless and lazy. Im extremely angry about this. Everyone should be fired and get a new staff.
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April 2024 by Randy Engel
I realize that it is snowing heavy….but our driveway was drivable…..is this really a acceptable place to leave 2 packages….with 8-10” snow expected overnight….they would have not been seen by morning…..
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April 2024 by Heidi Knegendorf
Female curly rude at front desk
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February 2024 by Brandon Obrien
250 dollar package says it was "left at my front door/entry area at 8:59 am" however my girlfriend walked out of the house at 8:50 AM and I woke up and went and looked at 10 am. So either someone stole the package in the 1 hour it was there or it was never actually delivered. WHY WOULD YOU GUYS NOT PUT IT IN THE PARCEL LOCKER. Guess I'm just gonna be out the 250 bucks. Thanks
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February 2024 by Jenny Grossell
There was a lady working who had blond curly hair and piercings, she was the rudest post office employee I have ever come across. She made a 15 yr old cry with how rude she was. In customer service you are to be polite no matter what and she started off with the nastiest attitude ever. I really think you all should consider your employers and their stankness in the future before you let Karen's loose onto the public
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January 2024 by Taylor Bolton
I’ve never been met with such rude, disrespectful, demeaning and insensitive remarks just for asking a simple question. I will avoid the post office of river falls at all costs. Customer service it’s nonexistent.
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January 2024 by TheWill0fStrength
These people especially the white woman at the front desk need to be careful ... Any minority who comes in to send mail is given mean and discriminatory customer service ... I'd stay away from this place, they need to remember Minnesota and the twin cities a melting pot of races are right next to them .. racism and discrimination is illegal .. I don't mind reporting these close minded individuals.... I didn't work my butt off to get hate because of my race from some white Republican offenders!
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January 2024 by John Johnson
Very friendly helpful staff. I've shipped packages from here on a number of occasions.Never had a problem.
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December 2023 by Jamie
Our apartment building has package lockers where packages are meant to be deposited to prevent theft. There are multiple signs telling postal workers to deposit packages in said lockers and yet they rarely are. There are packages strewn about the entrance area. I’ve sometimes found small packages stuffed into my mailbox when they were clearly too big for the mail box and the wrapping on it ended up being torn to bits from trying to pull it out of the mail box. Most recently two packages that contain Christmas presents for our children from their grandparents, one of which was delivered, the other for whatever reason was never delivered. Instead it was returned to sender without an explanation as to why.
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December 2023 by Cayden Walsh
They will send your packages back to the sender and never tell you. They screwed me out of over $200 because they considered my address vacant because I got new roommates, instead of just asking for their name, they included me and never told me and essentially stole my money. If I could give negative stars I would
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December 2023 by Ben Branum
I mail packages here at least once a week and they are always friendly and helpful
