O'Reilly Auto Parts in River Falls is a helpful and friendly store. The staff provides excellent customer service, is very helpful, and is knowledgeable. They greet customers by name and help find needed parts quickly. The store is clean and well-stocked. They offer many free services, including battery testing, wiper blade and bulb installation, Check Engine light testing, and headlight bulb replacement. They also resurface brake rotors and make custom hoses. Their free Loaner Tool program is available for repairs. Customers report great experiences, finding the parts they need and receiving fast, friendly assistance.