-
February 2024 by Amanda Gonzalez
Love this place. Very professional workers. They are kind and understanding of me not knowing anything about my car and what I need. They always help me figure it out. I’ve returned and exchanged items as well and it’s been successful every time.
-
November 2023 by GEORGE WALLER
Had what I wanted good service
-
October 2023 by Dawn Bammel
The guy at the counter was super creepy to me so I left without buying what I wanted.
-
January 2023 by Bill Hensel
I called in this am and asked if they replaced car batteries. I explained what my vehicle was and the gentleman said to come after 11:00. I explained that I would be there around 6:00 and he said that would be ok. I got there and explained that I might need a new battery. He reluctantly came out and tested it. It needed replacing, but then he said that he couldn't do it because it was difficult. He never asked the other employee if he could do it. Tomorrow I'm going to Oshkosh to spend my money there.
-
December 2022 by Bruce Greuel
Great, helpful service. Found the item I needed. Knowledgeable personnel
-
September 2022 by Joe K
If I could rate it lower, I would. They failed on the most basic customer service.Had a dead battery across the road, so I ran over to buy a replacement. They charged me for the core, as I didn't have the dead one to exchange when I took the new one. 15 minutes later after swapping out the battery, still in full view of the store, I returned to drop off the dead battery and get my core refund. As opposed to simply processing the core, they refused to without my phone number.Not worth the spam calls for the next few months as my number is "leaked" from whichever overseas call center they use to do their customer surveys.There is no reason for them needing my name, phone number or address to return the core fee, especially considering that if the battery would have died in there parking lot...I wouldn't even have been charged it to begin with.
-
September 2022 by Jeff Millin
Very helpful staff and affordable prices
-
July 2022 by David Anderson
Very good place to pick up auto parts that you need .
-
June 2022 by Matt Shubat
Just switched to using this store from BerlinThe staff here is great and will go out of their way to helpI have had a fleet account for 15 yrs with several different stores in the mid west and these folks know how to take care of a customer
-
June 2022 by Michelle Dickerson
If it wasn't for the wonderful ppl at this O'Reilly. My family and I would have been stranded 600miles from home for 3days! such amazing ppl. Thanks again soo much!
-
May 2022 by Kathleen DePagter
Every time I go there they are so very helpful. This last time I was there, Patrick was very courteous and went above and beyond to help me with my tail light.
-
March 2022 by steve parnell
Bought a part for $100 it lasted a month, took back gentleman replaced it and said if it happens again to bring back until we get one that works. 2nd one lasted a week. Took back and guy behind counter says they only warranty 1 time. He wants to sell me a different brand. I asked if I had to pay for it and his reply was he would do something. So since I am forced to buy the part again, why would I buy it or anything else from o’reilly’s?
-
October 2021 by Sam Wetzel
Only at O'Reilly can you be in line talking to an experienced manager and have the guy in line say, "Well let me look at it". Then he suddenly finds a broken suspension linkage. In this store you have extremely talented car people and that customer saved me 1000 dollars.
-
October 2021 by Adina Horton
Knowledgeable staff and super helpful
-
September 2021 by Timothy Doud
I do alot of business with them always helpful and willing to work with me on getting what I need
