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“Recently at the Richland Center location to have our cars codes checked. Matt R. helped initially by going out to our car with us and he plugged the tool into something and when it was done we went back into the store to go over the results of the scan. Matt printed out a copy of the scan to what I assumed was to help him explain things easier. And just as he started to try talk about what possibly could be wrong; another guy (Craig I think his name was)walked up and just talked over Matt. Every time Matt would try to say something the other guy would go on saying something about the knee bone is connected to the leg bone or some other nonsense. After a little bit I could see Matt was getting very frustrated and he turned around told the other guy that he could finish and walked away. After that I gave the other guy a dirty look thanked him for his time and left. I give Matt a lot of credit for knowing when to give up and walk away. The following morning I called to get a price of the parts that I think I would need to fix my car and Matt just happened to answer the phone he profusely apologized for the night before as he was looking up the parts I needed.
On a side.note Matt was exactly correct about what was wrong with my car.(when he could get a word in edgewise). The repairs made makes my car run better than it has in a very long time.”
“My husband and I recently purchased a new vehicle from the Richland Center dealership. We had gone in just to look, not expecting to buy. Brady Clarson was our salesman, and was wonderful. He and the staff made the whole process so pleasant and fun. Great job!!”
“I ordered some accessories online, got a call from Annette to tell me the shipment may be delayed. A couple hours later she texted that it would go out that day. It wasn’t all that important to have but appreciated the updates. Best customer service I’ve ever encountered! ????”
“I buy more parts here than I'd like to admit. The staff is great, and know me by name. They even remember what vehicles I shop for. This location is relatively new, but they have quickly become my favorite place to shop.”
“I was traveling to the area from out of state and needed an oil change. The price can't be beat, so I added a tire rotation, as well. Mechanic Mike found an issue that he sought me out to discuss. Excellent and honest service for a great price. Highly recommend.”
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“I would give them 10 stars!
I am so thankful to them for getting us out of a ditch on such a busy day after an ice storm. They were friendly, accommodating, worked with my insurance company, and made me laugh through a bad day!”