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June 2024 by Ty C.
the rice lake walmart is awesome. kenneth from the deli is an awesome person to have towards the front of the store. he is always more than helpful and is very friendly person.
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June 2023 by Tony N.
Got a duplicate item donated to us at our baby shower. Went to return it at the store and was denied since we didn't have a receipt and the item was online purchase. Called the number and the employee wouldn't do a return since we didn't have a PO number. I explained we only wanted in store credit and we didn't have a receipt. We also didn't want to insult anyone in our family by asking for a receipt for the baby monitor. Plus both parties live out of town. After talking to the person online he wouldn't do a return and I asked for a supervisor. He said they will only say the same thing and I replied I will wait to talk to the supervisor. After 5 minutes on hold the employee offered me a $20 gift card. I declined since the product is on sale for 45.99 before tax. I said I wanted to talk to the supervisor again and he put me on hold. After a brief wait he said his supervisor was in a meeting and couldn't take my call. I said I'll be doing reviews and emails about the poor customer service I have received today and that he was just wasting my time.
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October 2022 by Anthony D.
Took my car to the Walmart auto center to get tires put on it, And they jacked it on the rocker panels and dented them in 4 places, Nobody ever jacks a car on the rocker panels in a garage and most defiantly an older car, Did not see it till the next day, Thought they were acting kind of funny when i picked up my car and now i know why, took it back there told them, They took pictures filled out a complaint and it went off to some place in Kentucky for me to talk to, somebody who did not see anything or have anything to do with it but talk to me before asking the auto department at Walmart about it and they told him they didn't do it, so that is the way they do things at the Walmart, so i have a dented car because of the Walmart and they said they didn't do it, i can prove it and that is a fact positively for sure, But you can't prove anything talking to somebody on the phone in Kentucky and that is just what they are looking for because they have the decision and they ask the Walmart and they said they did not do it, All this after that the Walmart manager tells me to my face when i ask her that she knows they did it because she seen video of it and the automotive department tells me they wish they would buy them a new hoist i am nobody and they are the wonderful Walmart apparently The walmart has 1900 plus filed complaints at the BBB, Better Buisness Bureau
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May 2022 by John J.
Make sure you check the dates on all produce. I don't think anybody comes to throw out the bad food. There have been times I buy produce only to find out the best by date was days before my purchase
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February 2022 by Doug W.
I called the store 3 times before I could get the operator or store associate to answer the phone. On third try it rang 18 times. The first two times it just hung up. They sent me to tires and it rang a bunch of times and hung up on me again. I have to drive 60 miles each way to this store. Can't be counted to even answer the phone. How can I count on them to do a good job went they can't even a find the phone to answer it. I will have to look elsewhere....I still need tires.....easy to compete against Walmart....just have to answer the phone.
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June 2021 by David M.
We went to this Walmart primarily to get some groceries for our group to make things to eat in our cabins where we are staying while fishing in Chetek this week. So we stocked up mainly on drinks and produce. I forgot how big Walmart's are inside. We also wandered over to their Sporting Goods department to see what they had for fishing gear, asking for directions along the way from helpful staff. Our group of six was soon scattered around the store and started texting so we could all meet up by checkout.
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January 2021 by Patricia W.
I have a friend who works at Walmart in Rice Lake in the liquor store which is a separate building. I am concerned for this person's safety. This person has called on the walkie talkie for security a number of times when there is a threatening customer inside the liquor store and there has been no response or very late response from management at this location. The person has "repeat" customers who appear emotionally unstable: sometimes threatening with harm; knocking over merchandise; and throwing things because they were told to wear a mask for service. The main building right next door has security but there is none at the liquor store because Walmart says its not required because they call it a "gas station"....yep, go figure??? Some kind of Walmart loophole that allows them to treat those employees differently in a negative way. From my perspective, Walmart does NOT really care about its employees who are now called "essential" by our government.
