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January 2024 by JW
Just an oil change and tire rotation on my Sierra… but what was outstanding is that they accommodated my schedule and did the work on-time and on-quote! The text video of the safety inspection was a spectacular plus! Highly recommended!!
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January 2024 by nikki verseman
What a phenomenal experience at the Quick Lane! Everyone is professional and courteous - found an air filter that a mouse was enjoying, which we replaced……and saved money as the tire rotation I thought I needed I did not need. I’ll be back for all of my services
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January 2024 by Daniel Warren
Great experience overall!! Spoke w/ 4 different people because they all wanted to get to the bottom of our issue. They were able to fit in an oil change & tire rotation too. We didn't buy the vehicle from Rhinelander Chevy but will for sure consider it in the future!!
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January 2024 by Timothy Phillips
I'm very satisfied with my purchase. I really appreciated the 7 day return option. It gave me time to really examine the details. After accounting for everything, I had no buyers remorse and I found the right vehicle for me.
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January 2024 by Richard Dahl
Friendly employees, goodlooking facilities, however I added a couple of accessories to be installed before delivery and was called that they were in and ready for pickup instead of installed. Drove 2 hours to pick up the truck and still had not been detailed had to wait 2 hours for that, they had a week to get it done. Being a Certified Pre Owned filters needed to be replaced per policy and the monitors were never reset saying that they were at a reduced percentage causing concern as to were they really changed. Called to find out answers and never got a callback until I texted sales.
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December 2023 by Mark Battjes
Rod and Justin were both very help as i am not from the area and alot if work was done over the phone.They even picked me up from the airport when I flew in to get the truck. They made the whole process quick and easy. Rod also called me about half way through my 8 hour drive home to check on me and the truck to make sure all was going well.The service was excellent by everyone I met there.Being my first GMC ever, if they ever get any of the AT4 caps in, would love to have them send me one.
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December 2023 by Rachael McDowell
Highly recommend! I recently had two awful experiences attempting to purchase vehicles at two other dealerships - Kia in Duluth and Hudson Ford. Rhinelander was a completely different experience. The vehicles I was looking to test drive were parked up front and ready to go when I arrived. Once we test drove all and picked the one we wanted, they were all happy to answer all questions and went above and beyond to make sure we were 100% satisfied with everything on the vehicle - a quick check on alignment and brakes. Financing went quick and was explained very well. Clean and organized show room, well stocked lot, and a comfortable waiting area with a safe enclosed space for kids was appreciated. We'll absolutely be back when its time to upgrade our other truck!
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November 2023 by Ken Halmstad
We were very happy with the crew from Rhinelander GMC for the purchase of our 2024 truck- we dealt with Kyle (manager) he was very knowledgeable and extremely helpful; we also dealt with Scott, Jack and Brock - all were professional, friendly and knowledgeable-we would highly recommend this dealer - this is our second vehicle purchase with them and we will continue to use them!!
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November 2023 by Brad Anderson
On the way home from a weekend up north, my friend’s truck developed a vibration in the right front wheel. They were able to get us in and repaired before they closed……and for a very reasonable price. The Service Department personnel were very helpful and easy to work with. Thank you Rhinelander Chevrolet!!!
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November 2023 by Morbin T.
This company settled for $1.1M for scamming customers, specifically Native Americans. Who's to say they won't try the same on you?
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November 2023 by Cale Radaj
My salesperson Lance was pleasant and knowledgeable! He was able to answer all my questions, and was friendly throughout the process.The finance manager (I believe Jason) was great as well - While he offered all the warranties that you'd expect at any dealership, he was not pushy about them and didn't engage in any guilt tripping that other dealerships suffer from.The minor issues I experienced were rectified without question, and overall this was a pleasurable buying experience! It's possible I'll be considering an upgrade to the next generation of vehicle that I purchased in a few years & Rhinelander will be kept in mind!
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November 2023 by Mario Grado
Had an awesome experience. Scott was very helpful. I know that there alot of things going on in the news, however I bought my previous car from there and bought my new truck from there. They explained everything and answered all my questions. Very transparent and delivered it to me on the reservation.
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October 2023 by Darin Hillstrom
Found a truck last minute and drove 3.5 hours to this dealer. Had less than one hour to buy the truck by the time I got there before closing. Everything was laid out on a silver platter. Fastest car purchase I have ever done. They were highly organized, were genuinely caring about me driving home at night etc.... their expertise was top-notch with a friendly professionalism. A few days later and I am still getting help from my sales rep (Scott Brass) for accessories and questions over text and phone. The finance person was great too. Totally different experience than the dealer in the Twin Cities who were just bland and uncaring. So happy.... the extra miles to secure the truck was worth every mile. I must add that the price beat everyone else out there at the time and was pleasantly surprised with further discounts explained to me when I got there that we didn't discuss over the phone. My trade in was a breeze too! Drove away with new plates too.... 5 stars!
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September 2023 by megan scott
I had initially came in & met with Chuck.. he took my information & did the work to get me approved for my vehicle. He was very kind, & helpful the few times we spoke. Then I had ended up working with Kevin, when it came to actually picking up the vehicle & doing all of the paperwork. Kevin was AWESOME! He helped me to understand the things I wasn't sure about. He was very personable & made me feel very comfortable. I had some issues in the beginning with getting approved because of some information that I didn't have....but Kevin took the time to get it sorted out for me before I actually came in to their office. He was extremely helpful putting things in place, over the phone. & even nicer in person! I love my new vehicle, I've only had it about a week but so far so good!
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September 2023 by Tarsie Goes
The crew at Rhinelander GM are always great to work with and this vehicle purchase was no exception. I was able to get into a New Buick Enclave that not only works for my budget but hits all my wants and needs. I appreciate all the hard work. It made my car buying experience the best yet. Thanks again!