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July 2024 by Becky Arjon
I’m appalled on what happened tonight with how the pharmacist treated my husband. . The pharmacist decided to call the police on my husband just because my husband asked him to please figure out why I was getting charged for a medication his response was you pay or I will call police and he didn’t let my husband respond and he called .When I called days earlier and the day before so everything could be ready since I knew it was the 4th I thought I would make everything smooth for my husband and workers . I will be filing a complaint on him as a pharmacist he should know better that I shouldn't be without. I’m not feeling well and can’t sleep . This is disappointing I I have been going here for years I never had a problem until now . If your doctor is retiring please make sure you go somewhere where they know the system and want to help you instead of calling the police for no reason . How embarrassing and not professional.
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June 2024 by Nancy F
They wear those pharmacy people out.they need more then 1cashier at the pharmacy pick-up.plan on standing in line for 30-45mins.Walgreens quit being corporate creed and hire more help.!! It use to be so much better, back in the day.i always cringe having to go there.
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May 2024 by Silena Vega
Pharmacy tech Sarah was helpful during a stressful time.
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May 2024 by Nickole Herrera
Doesn't fill all prescriptions from the doctor or claims they haven't received anything from the doctor but your paperwork shows prescriptions sent on
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May 2024 by Gina Fitzgerald
Horrible place!!!!! Been here few times for my grandkids, the wait time is always hours. Came to pick up grandsons prescription the lady tells me hour and a half come back another lady tells me at least half hour because the order was just put in. I refuse to ever come here for myself these people need to get it together walmart neighborhood is always ready on time. Also clean up your disgusting parking lot!!!!
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April 2024 by Lally Martinez
Gross. Garbage all over. Management really needs to step up their game.
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March 2024 by Josue Rivera
Don’t go to photo department!!!!! They misplaced my camera and my photos. The only memories of my trip were lost. I was told to come back like five times and the problem never solved. Awful customer service. I’ll never come back.
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March 2024 by Melissa baranek
Inconsistent hours posted online, in store and when you call automated. I never know what time pharmacy is open. Scripts are not ready when they are supposed to be. They gave me new medication consults after I have been on them for two months. I'm ready to go somewhere else at this point?♀️
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January 2024 by Debbie Skirmuntas
It was a quick trip as I only needed one thing
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January 2024 by Aaerrion Little
Quick and easy to find what I need
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January 2024 by Yettzel Sandoval
Worst customer service. My child was out of the ER and rx tylenol and other meds. Now, I stop at the pharmacy right after to asked them if they had grape flavor as my child won’t take anything but grape. I was assure they had it. 3.5 hours later my prescription is not ready and only to be told they only had cherry when I was there in person and was told they had grape. I was told they were not able to flavor it. If I was told this from the beginning I would had already bought OTC meds and not have my child crying this whole entire time in pain. Also, there is a reason why people have state insurance. Sure, Tylenol is inexpensive but to some people especially after the holidays sometimes that money is not available.
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January 2024 by xXCakepupsXx
Always an issue with getting your meds the drive-thru line is always super backed up or 15 to 20 minutes to wait in line It's horrible transferringmy script to a different pharmacy!
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January 2024 by Amanda Jones
There always seems to be some sort of issue getting put medications filled. This time will be the last. I'm done.I recieved a text that a refill was needed on 12/14 for my child's seizure medication. I replied to have it refilled and was given the 15th as the pick up date. Never recieved a text that it was filled (big shocker). I called the pharmacy 12/19 as we were almost completely out of medication by this point.The meds were out of stock and some sort of "computer glitch" was to blame for it not being ordered when I attempted to have it filled. The tech was going to try and fix it and get it ordered for the 20th and call me back. No one ever called me back (another big shocker).I called back today l, 12/20, to find out if they had been successful and when I could pick it up. It still hadn't been ordered and they don't know why. I asked if we could get the generic version instead since that's what my son used to take anyway and was told the insurance wouldn't cover it. I asked if I could pay out of pocket and was told because he is on medicaid that was not an option. Closest walgreens that may have it is in Waukesha and i could call around to different pharmacies and have it transferred. I might have been able to deal with all this today had I gotten a call back the previous night, but I did not so now I'm spending any down time during my work day trying to track down this medication because of a "Walgreens system issue."It may be more believable if something like this didn't happen EVERY SINGLE TIME. They're out of stock, or the doctor wrote the script wrong, etc. There's always some weak excuse. I had one tech tell me that controlled substances couldn't be sent electronically despite the fact that this is how they had been sent for us for years. Our doctors office had to call them and show they that the script had indeed been sent.Speaking if calling them, you also end up getting sent to the call center which 9 out of 10 times can't help you and has to transfer you to the pharmacy anyway.In my opinion, If your scripts are time sensitive, go literally anywhere else.
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January 2024 by Jenniey Smith
TERRIBLE CUSTOMER SERVICE TERRIBLE COMMUNICATION WITH THE PHARMACY STAFF AND TERRIBLE COMMUNICATION WITH THE CUSTOMERS. If it were up to me Walgreens in general would be shut down you people SUCK AT YOUR JOB!!!!! You have one job when you check with your pharmacist about something, it's just to simply ask if something is in stock and then repeat the CORRECT answer to the customer but the employees must be incompetent. If I ever see Walgreens on someone's application I'm moving right past that application.
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December 2023 by Elizabeth
They corrected my passport order no problem
