-
December 2023 by Sarah Snodgrass
As per usual, I had an excellent person,(Catalina) helping me and excellent customer service all around. I have bought more than one mattress over the years Verlo. I will definitely vouch for their quality, and service.
-
November 2023 by Linda Haack
Jose and Justin were professional, well organized and efficient, as well as pleasant and thorough in explaining how the bed works and how to change the height. Great job. Thanks!
-
October 2023 by Steve Fiore
A positive experience working with the salesman. Knew his products and explained the strengths of the various levels of mattresses. Happy with the choice I made. Delivery was flawless.
-
August 2023 by Kathy Bandstra
Great mattresses and box spring. Kat in Racine is an excellent sales woman.
-
September 2022 by Bonnie Lee
If you are in doubt about getting a Verlo Mattress....stop by and speak to David...from the purchase to delivery...A+++ service.
-
December 2021 by Dan Mordini
Have been buying Verlo mattresses for years - as had my parents and in-laws. Matrress qjuality for the price is great. In fact one of the replaced mattresses was a verlow from 40 years ago! Anyway - ordered a new Twin mattress and 2 twin foundations. Mattress arrive as ordered but the two foundations were built as extra long (XL) instead of regular. OK I can accept that could happen - BUT TWICE???!! Yes, even the replacements for the first delivery were wrong! Is no one checking someone's work even after they screwed up the first time? The foundations were tagged correctly as TWIN but were instead twin XL! The delivery drivers/workers were terrific and could not believe this would happen twice. I can't say enough good about the delivery people. The are friendly and courteous and do their job carefully. It is who is building these products that is the problem - especially if they don't care if they do things right or not.
-
October 2021 by Skelly Warren
Our first Verlo mattress has lasted over 20 years and it is still the most comfortable bed I've ever slept on. When we need another it will be a VERLO
-
August 2021 by Barbara Hanke
Have spoken or stopped at the store several times, never seeing the same salesperson twice. The mattress I have is not the same plush as in the showroom. Way too hard!! MUCH softer at the store. Filling not evenly distributed across the bed. They can't pick it up for refilling for another month. Am 75, and wake up with trouble walking every AM and a lousy night's sleep. Went to Verlo on a recommendation; sorry I did!
-
May 2021 by Nancy Sander
I appreciated the helpful and friendly service. They went out of their way to get my mattress delivered on time.
-
April 2021 by Robert Frohlich
Great mattresses at a fair price, knowledgeable sales team and courteous efficient delivery team, make Verlo the best choice for us. Every mattress in our home is a Verlo Mattress.
-
October 2020 by star fox
Good shopping experience and good delivery experience. Products are very nice. Would definitely purchase from Verlo again.
-
March 2020 by Jo Ann Sheldon
Jamal C. completely sold us on purchasing our mattress and the adjustable base. Before he had us even try a mattress, he asked us several questions about how we sleep, he gave us an explanation about the various mattresses Verlo has. Jamal had us lay on the middle of their line mattresses first, he also introduced the adjustable base. We tried 3 different mattresses and kept going back to our first mattress. Jamal wanted us to wait till we made our decision for a base, he had us try the single adjustable base then try the individual bases. The services Verlo provides for their mattresses is also another reason we chose our mattress, it is manufactured locally, they make adjustments to the mattress after you purchase the mattress if you need it. We also like the fact that this is a long term mattress, so when the mattress begins to show signs of wear, Verlo will re-adjust the mattress for a small fee, I'd rather have them adjust that having to go find a new mattress.
-
March 2020 by Michelle Aukland
We got a bed last year 2019 in October or november cant remember exactly. Sales was great but the bed hasn’t been only been a couple months and since we have moved to Texas so we. Can’t get it readjusted but we don’t like all the fancy layers on our V3 bed it makes it very hard to remove the cover and try and piece it back to together we also bought the extra cover and they said this 80 cover protected from mold and other things. Within a month and half mold went through the cover so basically it is useless even though we washed it. Sadly now we are stuck with a 1000 something bed and we don’t even sleep that good at night we wake up with back pain. 2 stars cause sales was great just wish the bed was comfier.
-
January 2020 by Jessica T
We were pleasantly surprised by the excellent customer service we got here. The sales person was friendly and had a good sense of humor. We didn’t feel pressured about anything. He helped us figure out which mattress would be best for our different sleeping styles. We got a much more comfortable mattress than the one we originally thought we wanted.
-
August 2019 by Kimberly Nielsen Amason
I bought a full-size mechanical bed with a double pillow top mattress in 1998. 21 years later it is still as comfortable as the day I bought it and the mechanism, while finicky at times, still works.
