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September 2022 by Neil G
Not dependable, unreliable, ok with wasting peoples' time.
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November 2021 by Demetrius Mitchell
If I could leave no stars I would. The owner was very rude and unprofessional. Went in to get a quote and had my vehicle there with me and told me to call instead. Didn’t want to answer any of my questions and practically rushed me off the property as if he could not be bothered. I don’t know how they’re still in business.
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October 2021 by DAN MURPHY
Just experienced the rudest service ever!!! Dont take your vehicle to Stephans auto on Douglas!!Not only was he rude but was over priced!!He wanted $440 for muffler!?Rudest service ever!!!?,plus he threatened me if I didn't pick up my car,he was going to have it towed immediately.How can you tow someone's car immediately if they refuse the work,like come one now this is the most unprofessional shop I've seen and I use to work customer service.Ik for a fact that they work on commission per job and not a hourly rate,it's why they are rushing the job.I'll never go here again.Service: General repairs & maintenance
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October 2021 by Mike Usa
So my wife had an awful experience at this place yesterday, dropped it off to get a quote on an exhaust leak which only needed a new gasket between exhaust and the muffler but he said the flange was no good n quoted $440 cash only to fix it but she's a woman so time to take advantage of her but what he says next on the phone is just a jaw dropper..... Come pick up your vehicle or it's getting towed???? Then when she arrived he gave her the keys and said get outta my shop!?! The only reason she decided to go elsewhere is because he's a cash only business so no paper trail leading back to his tax evading business. Makes one wonder how many ppl he's taking advantage of... Women, old ppl etc. You jus don't talk to customers like that whether they choose you or not.
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October 2021 by Dan M.
Just experienced the rudest service ever!!! Dont take your vehicle to Stephans auto on Douglas!! Not only was he rude but was over priced!! He wanted $440 for muffler!? Rudest service ever!!!?,plus he threatened me if I didn't pick up my car,he was going to have it towed immediately.How can you tow someone's car immediately if they refuse the work,like come one now this is the most unprofessional shop I've seen and I use to work customer service.Ik for a fact that they work on commission per job and not a hourly rate,it's why they are rushing the job.I'll never go here again
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October 2021 by Dan M.
Just experienced the rudest service ever!!! Dont take your vehicle to Stephans auto on Douglas!! Not only was he rude but was over priced!! He wanted $440 for muffler! Rudest service ever!!!,plus he threatened me if I didn't pick up my car,he was going to have it towed immediately.How can you tow someone's car immediately if they refuse the work,like come one now this is the most unprofessional shop I've seen and I use to work customer service.Ik for a fact that they work on commission per job and not a hourly rate,it's why they are rushing the job.I'll never go here again
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August 2021 by Nicole A.
I be been going here for years. Most honest repair service out there. My only complaint is I wish they would update their hours of operation.
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August 2021 by AG Lopez
A small car lot and repair shop with a ton of old school vehicle repair and knowledge. I bought my dream car from him, a 1985 El Camino.
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October 2020 by Jane M.
This is the most honest mechanic I have ever met! They were polite, and didn't talk to me like I was a "***** woman. The dealership told me I needed hundreds of dollars in repair. I went for a second opinion and needed only filters and a light. The mechanic took the time to show me everything the dealership said needed repair and explain that it was in good shape. My work was done in one day and the price was EXTREMELY reasonable. The best auto repair in the county of Racine.Don't hesitate to contact them!
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April 2020 by Michael Gould
Prompt, quality and professional service every time. Greg is a pleasure to work with. He always finds quality parts at the cheapest rates possible to save me money. I wouldn’t consider taking my vehicle anywhere else.
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March 2020 by Samantha Robertson
I love these guys! I am so glad I found a place where I feel that my vehicle will be taken care of. They really care about their clients and are much determined in ensuring they are well satisfied. Always amazing!
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February 2020 by Bill Bsnapshot
Great place and great people. I always take my cars here and have always had great service.
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December 2019 by Cathy Dial
Honest and fair priced
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September 2019 by JT
Horrible customer service. I’ve been going here for quite sometime now and the service has steadily declined. I most recently made an appointment for an oil change I dropped the car off at 0800 and around 1600 I never heard anything. So I called and they haven’t even started on my first car, so I went elsewhere. Today I had an appointment to get some work done and I asked when will the work be done and this guy said “it will be done when it’s done” in a rude way. He’s like you’re always rushing me to get something done then last time you took two oil changes away from me. I said yes you had one of my cars all day. What am I supposed to do let you keep my car for two weeks. Most people would like a reasonable timeframe. I spent a lot of money with you you guys but never again. Dude had the nerve to say I don’t care what you think. Stay clear of this place.
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August 2019 by Ralph Leese
Good man Big G
