“I had Norby ans Sons move my piano for me. They were very careful. Carrying it out of one house and delivering it to my home They were exceptionally polite and made sure to place it exactly where I wanted it. I would highly recommend Norby and Sons to anyone looking for a moving company to help them with any type of moving needs from a whole house move to just a few larger items.”
“Great movers! My father worked with Merchants for years to transport manufactured goods and had an excellent working relationship them, so recommended them to me for a residential move from NJ to WI. It turned out to be a challenging move for Merchants and they could not have handled it better.One of the movers, when he arrived in NJ was suffering from a terrible toothache that had come up during the drive from out-of-state. Poor guy, in so much pain. I arranged for him to be seen by my dentist on an emergency basis the next morning. They took care of him and I expected that he would take at least a couple hours off after the procedure, but he pushed ahead and put in a full day, despite the discomfort.I had European furniture that needed to be disassembled. It took significantly longer than expected, but the movers kept at it, working until nearly 10pm to get it all done. And they didn't charge extra, staying with the original price quoted.The drive from NJ to WI was in a snow storm. There were similar trucks in ditches along the way, but my Merchants team made it safely to WI with all my worldly possessions.At the destination I needed part of the load to be dropped at a residence and the rest of the load to be stored in the Merchant storage facility. They took the combination delivery in stride, separating the load without a hitch.My things were in storage at their facility for two years and when they finally delivered everything to my new home, there was not a single broken, scratched or otherwise damaged item. This despite there being a fair amount of glass, ceramics, unusual furniture and artwork in the load.Working with Merchants was a dream, from start to finish. Excellent communication from start to finish. I would highly recommend.”
“Chantell was very professional, thorough, patient, and accessible. I worked with her over the course of a few months making changes and she was always so nice.
Will and Amonte did a fast and fabulous job packing the truck. I had fragile, tall IKEA wardrobes I was worried about but they came through in perfect condition. Will was very efficient organizing set up and paperwork. Amonte was very careful and hardworking.
I highly recommend!”