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November 2023 by Matt D.
Brandon, Aaliyah, and Clare took great care of us! They took time out of their busy schedules to measure all fifteen of us Army Reserve soldiers for our Army Service Uniforms. We needed measurement sizes for them. I would want to thank these wonderful menswearhouse associates on behalf of our unit for their excellent service. Men's Wearhouse is a fantastic ally of the military.
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November 2023 by Alex Martinez
Claire was amazing. She knew exactly what I needed and was able to provide it in a timely manner. Will be returning and will recommend. Thank you Men’s Wearhouse :)
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October 2023 by Lou Luedtke
I've bought several suits and other men's clothing from the Racine Men's Wearhouse. My recent experiences have left much to be desired. The current staff never have a smile on their faces and act bothered to assist me. Just last month I dropped over $500 on some shirts, a tie, shoes, khakis and 3 pairs of socks. I recently discovered a pair of the socks I had recently purchased had a tear in them, so I went back to exchange them. The treatment I received from the staff was nothing short of disrespectful. They first told me they couldn't find my online receipt and when I returned with the paper receipt, the assistant manager told me she did find the online version. Bottom line, I felt like the first sales person jerked me around. During the exchange, the assistant manager asked me if the socks had been worn. I told her no. I had discovered they had a hole in them when I was going to wear them. All this fuss over a ten dollar pair of socks. They acted like I was trying to get something over on them. How ridiculous. I've spent well over a thousand dollars at that location, but they will no longer get any of my business.
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October 2023 by Takrov Clips
Said they were going to have suspenders for the wedding and they never got them. When I was dropping off my rental I asked what that was about and they couldn't be bothered lol
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October 2023 by Anthony Smith
I had a great experience today. I was looking to rent something and ended up buying a new look for nearly the same price. Thanks team.
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October 2023 by Theresa Rivera
I did not visit a friend of mine need a certain suit. I emailed them they emailed me back the next day.
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October 2023 by Don C.
I was a member of a wedding party and my first time going in not one person greeted me or asked if I needed anything. I left after about 5-10 minutes of just walking around with no assistance. I left and returned to the store and had to basically walk up in the employees face to get assistance. The employee was not helpful, didn't listen to my requests about the suit and in return my suit was too big..twice but the 2nd time I just took it because I wasnt being helped, I was being rushed.
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September 2023 by Vytautas Valiauga
My recent experience with Men's Wearhouse for my wedding party rentals left much to be desired, and I feel compelled to share my honest review. While the company may be a popular choice for formalwear rentals, the overall experience fell short of my expectations.One of the most glaring issues was the disparity between the high prices charged for rentals and the basic level of service provided. When you're investing a significant amount in wedding attire, you rightfully expect a seamless and personalized experience. Unfortunately, Men's Wearhouse missed the mark on this front.The most disappointing aspect of my experience was that two members of my wedding party received ill-fitted attire. It's inexcusable for a company specializing in formalwear rentals to fail at providing the right sizes, especially for an occasion as significant as a wedding. The inconvenience and stress this caused were wholly unnecessary.Another frustration came from the misinformation provided by the Men's Wearhouse staff. The salesperson who assisted me not only failed to deliver a personalized experience but also provided inaccurate information regarding the return window for both myself and my groomsmen. I was told I had four days after the event to return my rental, while my groomsmen were told they had only two days. This inconsistency led to confusion and unnecessary stress in the aftermath of the wedding.In hindsight, I regret choosing Men's Wearhouse for my wedding attire. Given the premium prices charged for their services, I expected a more seamless and personalized experience. If I were to do it over again, I would definitely opt for a smaller, more boutique-style store that could provide a higher level of attention to detail and a more personalized touch. After all, weddings are about creating unforgettable memories, and Men's Wearhouse's basic service simply didn't contribute positively to that goal.In conclusion, my experience with Men's Wearhouse for my wedding party rental was far from satisfactory. The issues with ill-fitting attire, misinformation, and the overall lack of a personalized feel have left me with a feeling of disappointment. I would caution anyone considering Men's Wearhouse for their wedding attire to explore other options that may provide a more enjoyable and stress-free experience.
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August 2023 by James Ferdon
For the most part the staff was helpful, i was a little frustrated when I brought the shirt back and told the gale that it was tight around the neck, she asked me to put it on so she could see for herself, I felt at that point like I was being called a liar but I did it anyways
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July 2023 by Mike Colon
Awesome place for suits and tuxedos, and the young lady made sure my son and I where well taken care of.
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July 2023 by Alex C.
I went to get a suit on Saturday. Unfortunately my brother got the same one, and wanted to return it today, 2 days later, tags in there and everything and never wore it. I go in there and get hit with the "go in the back and see the manager". I go back there and tell him the same thing, he says alright and walks to the front of the store not saying a damn word. Then I ask and he goes to the front man! After I get there and started returning process, I said hey my bad for the hassle I am not coming off rude but I have to return it. He says nothing and shakes his head. I am like man everything ok? He answers with what's the reason for return, I asked what are some reasons he says it doesn't matter just anything. I am like ok you wanna be a dickhead I can too. I can match the same rude ass bullshit responses the whole way through. When I bought it on Saturday it was the complete opposite interaction! That team was phenomenal!!! Saturday July 8th 2023. This team on Tuesday, 2 days later, fucking garbage juice!! Which is crazy that's my favorite men's warehouse. If he's going through it, I hope it all works out.
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June 2023 by Erin Weis
Disappointing tux rental due to a vest that looked like a crop top and a jacket that had sleeves for a very short armed person. Store associates do not offer any solutions.
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April 2023 by Ace Nintendo
Jermaine was awesome. I had not had my suit ready as the best man. This guy had so much experience and product knowledge. Thank GOD for Jermaine
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March 2023 by Palmegranate
Probably the laziest men’s wear house I’ve ever been to. I’ve been a customer for this franchise for a long time, and things I’ve always respected is their attentiveness to getting you what you need and providing options.Not this store. You walk in, and the floor workers are back at their desk playing on their phones, and any questions you ask about anything, they give you short answers with no intention of making a sale or helping you find what you need.I just ordered 3 new suits online from Men’s Wear house, and had the intention of getting them tailored, but was told it was a 2 week wait. So I asked if there was a way to pay for expedited, and he told me “well you can go in the back and talk to the tailor and ask”. No chance.I had the full intention of getting the suits dropped off to be tailored and buying 3-4 new dress shirts and shoes, but obviously scrolling Tik tok and not working was more of a priority than actually helping out the customer.This is obviously not every store, but it’s sad this store accepts this mentality and lack of professionalism.
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February 2023 by K P
Probably the laziest men’s wear house I’ve ever been to. I’ve been a customer for this franchise for a long time, and things I’ve always respected is their attentiveness to getting you what you need and providing options.Not this store. You walk in, and the floor workers are back at their desk playing on their phones, and any questions you ask about anything, they give you short answers with no intention of making a sale or helping you find what you need.I just ordered 3 new suits online from Men’s Wear house, and had the intention of getting them tailored, but was told it was a 2 week wait. So I asked if there was a way to pay for expedited, and he told me “well you can go in the back and talk to the tailor and ask”. No chance.I had the full intention of getting the suits dropped off to be tailored and buying 3-4 new dress shirts and shoes, but obviously scrolling Tik tok and not working was more of a priority than actually helping out the customer.This is obviously not every store, but it’s sad this store accepts this mentality and lack of professionalism.
