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February 2024 by Alivia B.
i went to Joann's today to get things to make tie blankets and when I brought everything I was in the car and the soda that I had bought was expired, they had charged me an extra $15 and when I came home to try and make two of the tie blankets I come to find out that they are not evenly cut and they worker that I was on the phone with was crap.the workers name was Linda and she was the worst person there and I hope that she doesnt get to work there anymore because obviously she cant do her job, but I hope that Joanns will be firing Linda because she doesn't know how to do ur job right
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January 2024 by Tatine Nielsen
Friendly like always. Helpful
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December 2023 by Grace
Checked out at 6:30pm with my mom, we each only had 2 items with one other person behind us. An older woman with red hair rang us out, when my mom asked if they had a reward program to try her phone number the woman told my mom with an annoyed face no becuase there were to many people in line and that even the managers don't do it. She didn't even apologize for the inconvenience, and there was even another associate within in view she could have called up to help. I didn't catch her name becuase she was covering her name tag but the cashier number was 2435 at register 13
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November 2023 by Lynn McMunn
Easily found the items the store is well labeled. The staff was very friendly and helpful.
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November 2023 by Jackie Saylor
If I could give zero stars I would. My friends and I came in to the Racine location looking for fabric to make blankets. We are in college and love doing crafts together on weekends so this was right up our alley. We were having a great time until it came time to get our fabric cut. Gabe, the woman cutting fabric tonight was absolutely atrocious. We put our fabric down on the counter, Gabe looks at us with a straight face and says “No.” I responded with “pardon?”. She then goes down a long list of rude ways to tell us it just wouldn’t give the results we wanted. After picking a new fabric she cuts it for us and an employee walks by and just made a comment to Gabe about how she was tired of cleaning up after people. Gave responds “well that’s life” and as her coworker walks away she goes “and I’m tired of people complaining all the time.” Very unprofessional behavior and completely ruined the experience for us. I didn’t even end up buying the fabric for the blanket because of how bad the experience made me feel. We will not be returning to this store.
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September 2023 by Deb Fennema
Staff was very nice but website for coupons was terrible and unusable.
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July 2023 by Janice Aull (Aull About U)
Excellent customer service and clean store
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March 2023 by Keep It Movin
Awesome inventory and was given a tour of the store buy one of the employees. I can't really speak on they compare to the competition on price, but I can't imagine no one having more in stock inventory.
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March 2023 by Jenni Devore
Placed online order and they got it together for me right away
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February 2023 by Kim
Receive my order and the yarn, Seven skeins were from two different lot numbers. I can’t use two different lot numbers to make a blanket. I will be returning this and never buying from Joanne again. This is the second time this is happened you would think a store that specialized in fabric in yarn would know you can’t have two different lot numbers for a project.
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February 2023 by catalina nuno
They always have the yarn I need.
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October 2022 by Sheri Blome
We moved here 5 years ago and the first time we went into JoAnn, I fell in love. The store was 3 times the size of my previous store and so clean and organized! They always have what I need and the staff is very friendly.
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October 2022 by Karyn Dexter
One stop shop for all your craft needs.has amazing deals all the time and coupons which when I went to ring up the cashier put 3 coupons on there from my phone app, a lot of times you can only use one so was very happy. Knowledgeable, friendly staff and always willing to help!
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October 2022 by Steven Kofoed
Took my wife there so she could grab a few things for greeting cards that she makes. And she makes some awesome cards!
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August 2022 by Konstantinos Samouilidis
A huge selection of both fabrics and other craft supplies, and most are quite reasonably priced.
