-
May 2024 by Sue Reynolds
Frustrating when the company sends out a pattern and they don't have the supplies as listed. Or use more expensive fabric but advertised another for sale.
-
February 2024 by Alivia B.
i went to Joann's today to get things to make tie blankets and when I brought everything I was in the car and the soda that I had bought was expired, they had charged me an extra $15 and when I came home to try and make two of the tie blankets I come to find out that they are not evenly cut and they worker that I was on the phone with was crap.the workers name was Linda and she was the worst person there and I hope that she doesnt get to work there anymore because obviously she cant do her job, but I hope that Joanns will be firing Linda because she doesn't know how to do ur job right
-
January 2024 by Tatine Nielsen
Friendly like always. Helpful
-
December 2023 by Grace
Checked out at 6:30pm with my mom, we each only had 2 items with one other person behind us. An older woman with red hair rang us out, when my mom asked if they had a reward program to try her phone number the woman told my mom with an annoyed face no becuase there were to many people in line and that even the managers don't do it. She didn't even apologize for the inconvenience, and there was even another associate within in view she could have called up to help. I didn't catch her name becuase she was covering her name tag but the cashier number was 2435 at register 13
-
November 2023 by Lynn McMunn
Easily found the items the store is well labeled. The staff was very friendly and helpful.
-
November 2023 by Jackie Saylor
If I could give zero stars I would. My friends and I came in to the Racine location looking for fabric to make blankets. We are in college and love doing crafts together on weekends so this was right up our alley. We were having a great time until it came time to get our fabric cut. Gabe, the woman cutting fabric tonight was absolutely atrocious. We put our fabric down on the counter, Gabe looks at us with a straight face and says “No.” I responded with “pardon?”. She then goes down a long list of rude ways to tell us it just wouldn’t give the results we wanted. After picking a new fabric she cuts it for us and an employee walks by and just made a comment to Gabe about how she was tired of cleaning up after people. Gave responds “well that’s life” and as her coworker walks away she goes “and I’m tired of people complaining all the time.” Very unprofessional behavior and completely ruined the experience for us. I didn’t even end up buying the fabric for the blanket because of how bad the experience made me feel. We will not be returning to this store.
-
September 2023 by Deb Fennema
Staff was very nice but website for coupons was terrible and unusable.
-
July 2023 by Rory Howell
Always finding something
-
July 2023 by Jas Mc
Was told about classes for weekend, tried signing up online. No access to the dates, called store, they can no longer sign a person up at the store, it needs to be done online, very frustrating
-
July 2023 by Bob Robinson
Needed a tape measure for fishing and they had plenty.
-
July 2023 by Catalina N
They always have the yarn I need.
-
July 2023 by Kim Gilbert
Great deals, friendly staff.
-
July 2023 by Rick “Bugslayer” Nelson
Not my cup of tea but my wife just loves it here!!
-
July 2023 by The Crazy Dane!
Found the velcro I was looking for.
-
July 2023 by Janice Aull (Aull About U)
Excellent customer service and clean store