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October 2023 by Evie McNeill
I couldn't be more upset with the dental work I've received here.I had a tooth shatter during pregnancy, and I went to My Smiles to get a crown put on. My tooth was filed down, and a temporary crown was placed [cheap dental molding].The crown comes in after a long wait, and it's too big. They have to send it back. So once more I'm left with a temporary crown [that keeps coming off].They get the new one in, and of course it's too big again. So they file it down- so much that it's flat in my mouth. A month later, I'm eating bread and the crown crumbles in my mouth. I call, and I'm seen- once more a temporary crowns is placed my my mouth.This is about my 5th time in, trying to get this crown on. My appointment was today 10/19. I was turned away for having my 3 month old with me!!I was told "I signed the paper- and it was scheduled out another week, so I STILL have this awful crumbling temporary crown in my mouth.This is the ONLY dentist that won't allow parents to go back with children. The only dentist who won't allow anyone in the room with you. The ONLY dentist that won't allow infants in with mothers.This has been an absolute nightmare.The dentist that originally did my crown is gone, he quit. He was bad enough. The owner is even worse. He's rough, dental equipment goes down your throat, he clicks your other teeth with his tools.I hope this nightmare is over soon.If you have the option, GO ELSEWHERE.It's $700 for a crown that most likely won't even stay in.Let's hope this temporary crown stays in long enough for me to hire a babysitter so I can get A THIRD crown placed in my mouth.I'm floored.They don't care about patients.Beware massively.Go elsewhere.
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October 2023 by Dany .G
dentist himself doesnt care, he doesnt go over anything with you, doesn't approach your concerns, but the people in the front are sweet
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June 2023 by Kim
I can't say enough good things about this place. The pleasant deamenor and patience Shannon has is unbelievable. She checks in numerous patients in a extremely timely matter without making anyone feel rushed. She's polite and treats everyone equally with respect. Calling her a receptionist is a understatement. The doctors here are incredible, It takes alot to numb me up and I get alot of anxiety when it comes to dental work. I let the doctor know this and he made sure to make sure I was completely numb he talked to me calmy making sure MY COMFORT WAS A TOP priority Even the shot was the least painful one I've ever gotten. The dental assistant ( wish I remembered her name) was very nice and made sure I was comfortable as well. Happy to get the rest of my work done here
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February 2023 by Alyssa Tucker
Not a good place. I had X-rays done then the dentist came in for a "cleaning". He spoke broken English with a heavy accent. The cleaning was just him shoving a small metal poker that shot out water into my gums and hurting me. I bled for hours and was sore all night. He barely even cleaned my teeth he just shoved the metal in. Then when I asked him about my TMj (which my doctor said a dentist is supposed to help) he told me he didn't know. He didn't even go over my X-rays with me. The only upside was that the front desk and the assistant were very nice.
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January 2023 by Jay Cee
The receptionist and the dental assistants are all amazing!!! So is Dr Khan. He cleaned my teeth WAY better than these Milwaukee places. These people are so much more professional and actually CARE. I've gotten threatened at Destiny Dental on Forest Home by a receptionist!! But these people do so much more than just go work! They go above and beyond!!!
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October 2022 by Jillian Graska
I would never recommend this place to anyone. I need 3 root canals and I'm in a lot of pain. They scheduled me for an appointment, then 2 days before my appointment called and told me the dentist took that day off and rescheduled for a week later. They called me today to tell me they changed my appointment because their dentist isn't in on the day THEY SCHEDULED my appointment for. She then proceeded to tell me that if I wanted my root canals done I would have to make myself available whenever they could put me into the schedule. THIS IS TOTALLY UNACCEPTABLE.....I was suppose to have a male dentist perform the root canals and now they keep telling me it's a female dentist that is the one not available.
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October 2022 by Amy Rader
I took both my kids in Shannon and Stephanie where so nice and helpful, the assistant let me know what was going on after kids were done, everyone was willing to help! Made you feel at home!
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June 2022 by Angel Kruichak
if i could leave 0 stars, i definitely would. first off my first appointment was late december and when i got there it seemed as if i wasn’t even welcomed. anyways i had such bad problems with my teeth, i scheduled another appointment for january. they called me every week to reschedule because the dentist was out of town or couldn’t come in (new excuse every single time) so i didn’t see him until the end or january/early february. i just called today to see if they could schedule me an emergency appointment because i physically cannot close my mouth with crying (has been going on for about a month ish now) and said they couldn’t see me unless my primary doctor sent a fax. so i called a different dentist and they got me coming in today at 12:30 no questions asked. never ever will i recommend this place to anyone.
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June 2022 by Aron
I had a hot tooth that was very painful and the dentist was very professional and extremely experienced, he made me feel totally comfortable pulling my hot tooth. I highly recommend him. Ty
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September 2021 by Ahmed A.
One of the better dentists in the area. I wouldn't have been able to get the proper work done unless I came here. They offered me a payment plan for a big procedure I had done & they called to reschedule when I forgot to come in. I was taken care of here beyond expectations
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July 2021 by Kati Gemmel
If i could give ZERO stars I would. I have been going throught the process of partial for 5 plus months. It shouldnt take this long. And shannon the receptionist is lazy. She will write she calls you but she actually doesnt she tried telling me my voicemail was full when i asked y she wouldnt leave a message. For one. No its not. 2. Stop lying Shannon! And do ur damn job! So things could be there waiting. Last week she said let me call the lab and ill call you back that was a week ago. And now im currently on hold for 20 minutes. Im highly highly disappointed. Id advise anyone to not go there. I will be bringing in my call logs of missed and recieved calls on the day she supposodly called me back for her supervisor. Along w the recorded call of her stating she called me and the voicemail was full..DONT GO THERE!!UPDATE: I went in for my final appt and the partials didnt fit he tried telling me thats how they are. I told him this isnt right and told him multiple times it does not fit. I was cry and crying because he refused to try and fix them just told me thats hownit was. I couldnt even talk there was a gap of a half inch because it didnt fit. I cried and went out to the other receptionist and SHE came back and looked and saw what i was saying and fixed them! I have a feeling its because of my bad review.. and i have video recording of the dentist treating me like crap and trying to tell me it was fine all while im in tears. Then he told me after 5l6 months to go somewhere else!!! Wow
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February 2021 by Scott Petersen
I went in for an extraction in August of ‘20. I went to the follow up visit around 2 weeks later, and was told everything looked good and was healed etc.I went to another dentist in the area for a check up (1/21):My new dentist informed me that WISCONSIN SMILES CRACKED THE TOOTH THAT THEY TRIED TO PULL AND LEFT PART OF IT IN MY MOUTH!!!I had to return to my new dentist to finish the procedure that Wisconsin Smiles F’d up in August.So basically, I ended up having to get the same tooth pulled twice because of Wisconsin Smiles’ shoddy work.There are better and more professional dentists in the area!
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December 2020 by Jules
Really awesome staff
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October 2020 by Tee Bishop
Today was my first time at Wisconsin Smiles. Dr. Houssam was very professional, knowledgeable & patient. I had a tooth extracted & after numbing me, I barely felt a thing. I will be going back. Definitely worth the 45 min drive.
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October 2020 by Mike Suleiman
Thank you wisconsin smiles thank you Dr housam i was in so much pain twice and they were able to take me in the same day great service and great people and staffAgain thank you so much.
