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February 2024 by Tom Slovachek
Terrible customer service with poor communication.They estimated it would take 1 week to repair some minor hail damage. However, it took 3.5 weeks, and in that time, they damaged (and repaired) my car without ever providing any explanation of what had happened.
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February 2024 by Julia K
First time here, had a minor car accident where the other driver didn’t have insurance. They gave me a quote on the spot on what I wanted to have repaired. Got it done in a few days, looks and works great, fair good price. Very knowledgeable and friendly, would come again if needed and recommend to others too. A++
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September 2023 by Bruce Danek
The most honest body shop we ever dealt with. Highly recommended
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September 2023 by Theresa Seyferth
Our family has been serving us for 8 yrs. Awesome people, the work fast to get everything set up. They had a car ready for me to use my insurance does pay for that. They regularly call and text with updates. They always do it right. If you want great go to them.
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September 2023 by Gabby Blondy
The corner of my Highlander was caved in my baby looks like showroom new all detailed best place for autobody
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September 2023 by Bo Zack
Great job on replacing my Chevy truck bumper!!Also had it detailed which came out awesome!!Ladies at the front desks are very nice and easy on the eyes!Recommend for everyone ??Service: Body & Trim
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July 2023 by Denise
The 2 women in the office were very friendly, and very helpful.They took care of us very satisfactorily.Service: Body & Trim
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June 2023 by KimJongYummy
My car had all sorts of damage but I brought it in only to get the windscreen fixed, but whoever was working on my car fixed my hood latch for free without me even asking! I wish I could personally thank whoever did that, and I wish I could give 6/5 stars!
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June 2023 by Jarod Griep
My car had all sorts of damage but I brought it in only to get the windscreen fixed, but whoever was working on my car fixed my hood latch for free without me even asking! I wish I could personally thank whoever did that, and I wish I could give 6/5 stars!
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April 2023 by Marsha Connet
Wonderful, kind staff, always willing to answer questions and help. Worked quickly with my insurance company to settle my claim.
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March 2023 by Bryan Storbeck
I am happy to provide an excellent review for Finishing Touch Auto Body, as they have done an outstanding job with ceramic coating, detailing, and minor body fixes for my 2021 Tesla Model 3.Firstly, I was impressed with their exceptional customer service, which was friendly, helpful, and informative from start to finish. Their staff took the time to listen to my concerns, discuss the options available to me, and provided a transparent quote, so I knew exactly what I was paying for. They were always available to answer any questions I had and kept me updated throughout the process, so I was never left wondering what was happening with my car.Their professionalism was also top-notch. From the moment I walked in, I knew I was in good hands. Their facilities were clean, organized, and well-equipped with the latest tools and technology. They also showed great attention to detail, taking the time to inspect my car thoroughly and ensure that every scratch, dent, and blemish was addressed.The ceramic coating they applied to my car was simply amazing. Not only does it provide a high level of protection against the elements, but it also gives my car a stunning glossy finish that makes it stand out from the crowd. Their detailing work was also exceptional, as my car looked and smelled like new when I picked it up.Finally, I was impressed with their minor body fixes, as they were able to repair the damage to my car quickly and efficiently, leaving no trace of the damage. I was also pleasantly surprised by their affordable prices, which were more than reasonable given the quality of their work.I would highly recommend Finishing Touch Auto Body for anyone looking for an Auto Body Shop. Their excellent customer service, professionalism, and quality of work are second to none, and I will definitely be returning to them in the future.Services: Auto detailing
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March 2023 by Sophia Governatori
The man I talked to was very disrespectful, the work done on my car was very poor as the new paint was already chipped and the pieces were miss aligned. After they were informed they did not think it was their job to fix it.
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January 2023 by Julie Hadlock
Got my suv in as soon as they could and got me a rental right there at their shop! Nikki in the office was helpful and I was in and out in time to go to work! Thank you so much for the ease of this process.
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November 2022 by Paul G.
Hit a deer in October, fairly significant cosmetic damage with some mechanical issues as well. Really had a hard time finding anyone local who could work on it in a timely manner. Rob said no problem getting it in due to their large facility. He gave me a quote based on photos that I provided. Had my car in 11 days, right on his estimate. Very pleased with the results. Other shops in my area told me the middle of December and January before they could look at my vehicle. Definitely recommend.
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November 2022 by dave chorbajian
This is an ‘in process’ review. FTAB has my vehicle in their shop. New parts are needed to complete repair. Supply chain issues caused a delay that took repair time beyond the rental vehicle coverage of my policy. Instead of leaving me out to dry while we wait for parts to come in, they have gone out of their way to make sure I have a vehicle to use until parts arrive. They have taken the full brunt of the supply chain issue.That is CUSTOMER FIRST business.I will update this review to include the repair but for now they get HIGH MARKS for great service!■ UPDATE: Repair complete. Great work! In the end all I paid was my deductible. I had a vehicle to drive while the new part was shipped in. This will be the first collision repair shop I use if I ever need to again. SUPPORT THIS BUSUNESS!Service: Body & Trim
