October 2021 by Felix Santiago
Ok experience. Not enough staff in order to ask questions or help finding a certain item. Once the female associate was available she was happy to help me.
October 2021 by Paula Rein
Their return policy sucks.My last experience here was horrible.I spent $1,800.00 there last month. Treated like a queen that day.Any other day after that. Diet beneath their shoe.
September 2021 by zayedq11
I. Any believe. A great corporate like Best Buy hire people that don’t want to work.I walked in and as soon I walked someone asked how can we help you I indicated am here to purchase a pc. His respond was we have few reps. In the area they will help you. I went and waited 20 minutes til someone came and asked if I need help I indicated with yes. He walked away I waited another 15 minute. Then I walked out. Even thought the store was empty from customers.I chooses one star because it’s the lowest you can choose
September 2021 by Nate C
Demetrius at the Racine location was super helpful and made sure I got what works best for me. Most helpful location around the Racine/Kenosha area with a great selection
September 2021 by John Callender
Clean store with low traffic. The shelves were not fully stocked, but plenty of good items readily available.
September 2021 by Michael LaPointe
Well maintained store. Friendly associates. If you are looking for something in particular, it is best to check ahead before making the trip. With the worldwide shortage in Tech, inventory can be a little short sometimes. Still, a good store with decent prices.
September 2021 by Laurie Orendorff
Jon B the store manager was amazing explaining all the TV's and differences between them. We felt very confident with our choice. Our best buy in home rep was Andy who came out the same day to ensure our wall and space was adequate for the install. Couldn't have asked for a better experience. Best Buy has really stepped up to very high quality customer service.
September 2021 by Christine Booker
Chris, the PATIENT, PROFESSIONAL AND HELPFUL AND COURTEOUS ASSOCIATE that assisted me made my EXPENSIVE shopping trip VERY PLEASANT!!!! SO MUCH SO I ASKED CHRIS TO HAVE HIS MANAGER COME UP FRONT SO I COULD LET HIM KNOW HOW EXCEPTIONAL CHRIS IS!!!!!!
September 2021 by Kayla Shuman
Had a worker ask if I needed help finding anything as soon as I walked in the door. Told him I was looking for an AV to HDMI converter. He told me they didn’t have that and it would be hard to find without even looking it up in the system. Walked through the store to find that they did, in fact, have exactly what I was looking for.
August 2021 by Drew Butterfield
Bought washer and dryer from here. The installers Best Buy uses did not tighten the water supply enough and our laundry room got soaked which prompted us to think what did they do with the (GAS!) dryer. Sure enough there was a gas leak and we also discovered parts they had set aside and not used to complete the install.
August 2021 by John Valko, Jr.
Very unhappy with experience. Went to purchase 2 cell phones and waited patiently for about 40 minutes in a chair by cellular desk. I finally was asked if I needed help with something. I responded I wanted to purchase 2 cell phones. The associate went to get someone to help out and then went back to helping another customer without saying anything else to me. I sat patiently for about another 15 minutes and nobody came to help me out so I left. I very seldom write 1 star reviews but the service was not good at all and someone should address this issue with the staff in the cellular phone area. At least, they could have said hello and they would be with me as soon as they finished with the customer they were working with rather just ignoring me. I went to another place that sells cellular phones and got all the info I was looking for and will most likely be purchasing the phones there.
June 2021 by Brian Piper
Every time I go in the sales associates are friendly and helpful in directing me to the items I'm looking for and answering any questions I may have
June 2021 by Thomas Howard
Efficient, friendly & helpful staff. Best deal in area for large variety of products incl beds online. Supv JP very pleasant & informative.
June 2021 by Michael Rogers
Bought a 4K TV here and the gentleman that helped me find the TV actually brought it to my car and put it in very nicely as well. Curious workers and simple In-and-Out experience!
June 2021 by Raymond E. Venegas II
A basic electronic store for your gadgets, lol. Not too many places left for household electronic necessities, so, I appreciate Best Buy.