AutoZone Auto Parts on Douglas Ave in Racine, WI, is a top destination for auto parts, offering new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the knowledgeable and friendly staff, especially Tim, the store manager, who is praised for his thoroughness and competence. He has helped many customers with battery issues, providing quick and affordable solutions that ease their worries about car troubles. The service at this location is noted for being speedy and efficient, with staff members like Janessa managing multiple customers simultaneously while ensuring everyone receives the help they need. Although there have been some concerns about mail order fulfillment, the in-store experience is consistently described as excellent, with staff willing to test batteries and install parts. Overall, AutoZone in Racine is highly recommended for reliable service and quality auto parts.
The staff was very helpful. Great experience. Got exactly what I needed.
June 2025
Talk to Janessa today on the phone and she was SUPER helpful . Tried to look into my issue and when we couldn’t find a quick solution she offered alternatives . Awesome customer service!!
May 2025
Great store, very helpful and professional. The whole crew rocks!
