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April 2024 by Mick Pafford
I am a current renter and I needed a bigger unit. I called customer service to rent a bigger unit. The woman there said I had to cancel my unit first then rent a different unit. I told her I wanted a pull through unit. She said there wasn't one at the location I was currently in so I had to move location. I had no problem with that. So we canceled my current lease and leased the larger pull through. Upon arrival to the new unit I found it wasn't a pull through. As a matter of fact, none at the new location were pull through. Called again and told customer service and they stated that they would have the local manager call me. I waited almost 3 hours with no call from manager. Called customer service again and a different person told me a manager wouldn't call me till Monday morning. This was very frustrating. So I had to take the one I rented to start moving. Not at all happy with this experience! I used KO storage for years without having issues. Very hesitant to recommend to anyone.
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November 2023 by Michael Leirmoe
Very reasonably priced for a large unit. Brand new facility. Smooth online transaction.
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November 2023 by Janet Steck
Unit was very clean and easily accessible.
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October 2023 by Mike Moore
best service i’ve found for storage. location is perfect and the communication was absolutely perfect. only request i want is please add a little more gravel to the lot so it’s not so much a drop off going into the unit but that’s not a deal breaker. i was still able to back my boat right in. i’ll be keeping this unit for a long time.
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October 2023 by Jeffrey Jones
Clean units, very secure, well maintained and lite at night! The on online process for acquiring a unit isn’t too hard to complete either.
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October 2023 by Ashley Frahm
Nice clean storage units outside of town. So no worries of people breaking in. 24 hour access and assistance if needed.
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September 2023 by Doug Atkinson
Jess made it so easy to do the lease agreement with my phone. There is not enough stars to give her, thankyou very much
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August 2023 by Jason Pelishek
Arturo Met me at the sheds and showed me some different units and answered all my questions. I quickly found the unit that fit my needs. I called Zach at KO storage call center and he answered all my questions and got me all set up and ready to move into my new unit. Everyone was so helpful and extremely friendly and easy to work with.
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August 2023 by Christine Taticek
Was able to meet my needs for a storage unit at the right price
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July 2023 by William Sugden
Victoria was very helpful and patient with me while we took care of my rent and set up an additional unit. Outstanding customer service in a time that is usually void of the human touch. Thank you very much.
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July 2023 by Arvind Patel
Very quick help. Arvind Patel # 353 A/c # 50220001
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June 2023 by Alyssa Sansone
Fantastic and the lady Maibel was amazing 5 star for sure best service ever
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May 2023 by Carol Brandl
The representative was very helpful. When through the process very quickly and professionally!
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January 2023 by Stacy Webber
Friendly staff, very impressed with the storage site, however, the driveway throughout the facility really needs to be grated and paved. Lots of holes in the gravel. Difficult to navigate to the unit itself.
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October 2022 by Justin Roller
Arturo called and informed me that my unit was left unlocked. I am extremely grateful to him for getting ahold of me to let me know.
