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August 2024 by David Pratt
Top notch service with that hometown feeling and care!
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July 2024 by Tonia “Tuna” Spears
Love my new car & the staff was very helpful
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November 2023 by Taylor Rayne
My alternator died while we were a couple hours away from home. These guys got my vehicle in almost immediately and got us back on track. Y’all saved my day thank you.
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September 2023 by Nick
My wife bought a 2012 Chevy Cruze from here. The vehicle had over a hundred thousand miles and had minor scratches and dents. when everything was said and done she paid almost $12,000 for this car. $3000 of it was for the warranty that they signed her up for. The vehicle's value itself is only around $4,000 so why pay $3000 for a warranty? She paid basically $9,000 for a $4,000 car and then added a $3,000 warranty.
In my opinion that is a complete rip-off and they should not be allowed to take advantage of people that never have bought a car from a dealership before. I will no longer recommend Auto access to anyone nor will I ever buy a car from them again.
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May 2023 by Teeia Woodard
Service is great! Had a couple issues with the vehicle I bought. One was mechanical and one was operator. They dealt with me pretty well and took care of the mechanical problem. Anybody that can do with me I give him props. ?
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March 2023 by jasmine miller
Unless they have changed, when I went there they had something wrong with every car I test drove. One wasn't bad but I wouldn't pay over 5 grand for something with body damage and sounded like suspension had issues with clunking and noise
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January 2023 by Nicholas
My wife bought a 2012 Chevy Cruze from here. The vehicle had over a hundred thousand miles and had minor scratches and dents. when everything was said and done she paid almost $12,000 for this car. $3000 of it was for the warranty that they signed her up for. The vehicle's value itself is only around $4,000 so why pay $3000 for a warranty? She paid basically $9,000 for a $4,000 car and then added a $3,000 warranty.In my opinion that is a complete rip-off and they should not be allowed to take advantage of people that never have bought a car from a dealership before. I will no longer recommend Auto access to anyone nor will I ever buy a car from them again.
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July 2022 by joe c
Scammers! Daughter bought a car from them and it had been in a major accident, after inspecting it the Radiator is broken and a/c condenser are not even mounted. They just covered up the damage. Now it will cost upwards of $5,000 to fix the car correctly. Check engine light has been on since drove of the lot and they refused to fix it under warranty! Stay away from them at all costs!!!
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April 2022 by Cammi King
Bought my first car from them and I’ve had nothing but issues with it, it’s been in and out of their shop since I bought it(and I got it this month on the 9th) yes they may be “trying” to fix it but it still has the same problems every time I leave with it. Not to mention the loaner car they gave me smelled like straight up cigarettes.I’ve had maybe a few good solid days driving my car and that’s it, not to mention they sold me my car with a bigger tire on my front passenger side and one new tire on the front driver side and the other 3 where bald tires, chip in the windshield that wasn’t filled, and broken windshield wipers, and when I asked for the chip to be filled and new windshield wipers replaced and new tires they said they would fill the chip in and replace the wipers and they didn’t and they only changed the tire that was bigger then the other 3. This was my first ever car I’ve bought I’m very disappointed and upset, my first time buying a car and it was the worst experience ever.
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January 2022 by Brenda Baros
If I could rate 0 I would bought a 2012 GMC TERRIAN IN DECEMBER 2021, ONLY HAD 4 AND A HALF MONTHS AND HAD TO HAVE ENGINE REPLACED, NOW I DISCOVERED THE FRAME IS SEVERELY RUSTED AND TOLD IT IS NOT SAFE TO DRIVE! WISCONSIN LEMON LAW STATES , RUSTED FRAMES APPLY TO THE LEMON LAW! I FEEL I SHOULD BE GIVEN A CAR OF EQUAL VALUE, WITH A GOOD ENGINE, TIRES SINCE I JUST BOUGHT 4 NEW TIRES AND A SAFE FRAME! I'M HIGHLY DISAPPOINTED IN THIS DEALERSHIP. I DO NOT RECOMMEND THIS PLACE TO ANYONE
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September 2021 by Diane Waters
Great service. Tammy is the best!
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June 2021 by Lee Baros
Bought a 2012 GMC TERRIAN, DECEMBER 21st 2020, only has it 4 and a half months and it broke down on me in Oklahoma coming from Texas to Wisconsin. Had to have the engine replaced. Several people told me this auto sales business, new it had engine problems before selling it to me.
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September 2020 by Jacob Baker (Grumpy)
I bought my car here and although I hear a lot of complaints about the place I really don't have any and I take my car there when needed for oil changes $35 and tires mounted $13.50. That's public price and not a discount I get. In and out in no time even when I replaced a rotor and wheel bearing. Highly recommended and easy to get an immediate appointment if you call first.
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September 2020 by Matt H
I've now had two vehicles from here. Both have worked wonderfully and any minor issues I ended up having were taken care of fast and efficiently. I definitely recommend there services. However, be mindful that they do sell used cars so not every car is going to be great, but that's the point of a test drive.
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September 2020 by Tarnesha Brown
Thumbs up