“Employees are excellent and checked everything very thoroughly, everyone was in a good mood despite the hot day with no fans or ac. Get these people some fans! They deserve it!”
“I didn't have a service done but I just wanted to shout out 3 awesome people that helped me during my time back in TLE. Kris, Bob, and Derrick were all amazing and very knowledgeable with what they were telling me for my tire issue. Would definitely recommend the Plymouth TLE for any tire or lube service you may need. If I could give this department 100 stars I would. Absolutely 100%.”
“I am so grateful for Jim’s Automotive. About 18 months ago, I had a misfire code on cylinder 3. My car would occasionally not turn over on the 1st try and did not idle normal when stopped. I was told by the dealership that I needed an engine replacement for which I was quoted $18k. I questioned this as they hadn’t done a compression leak down test at the time. I was told that per their conversation with a certified Nissan technician that this was 99% the only solution to my misfire with Nissan Pathfinders. I spoke with the service manager and was able to get the compression leak down test only to find out that I was the 1% that would not need a new engine but instead a new cylinder head. At that point, I had lost faith in their ability to get my car repaired. A co-worker referred me to get a second opinion from Jim at Jim’s automotive. Jim and his team were able to remove the intake and clean the carbon build up off the values as well as cleaned my fuel injectors. I no longer had issues when starting my vehicle and the idling issue was not as noticeable.
2 weeks ago, my check engine light came on and it was a Sunday so I took the car to a local auto parts store to have them read the code. I had started having issues with acceleration and the idling issue had become prominent again. Their code reader informed me that I needed a new fuel injector for cylinder 3. He stated that this would be an easy repair as this particular fuel injector was located on top and in the front of my engine and anyone mechanically inclined could fix it. I ordered the fuel injector from Nissan thinking that my husband could replace this as he is mechanically apt, only to discover that this fuel injector is located in the back of the engine block and he would not be able to repair this. We are leaving for a family trip in 3 days and I was not comfortable driving the 700 miles round trip with my car as is. I called Jim’s and spoke with Joe despite being booked into mid-August he was able to work me into their schedule. They not only installed a new fuel injector but also did another carbon cleaning on my intake values. They have a new cleaning system that uses walnut shells and they were able to provide these amazing before and after pics of my valves. I cannot explain what a difference it made. My car accelerates normal again and I have zero jumping when idling. If you are looking for a fair, honest, and knowledgeable service technicians, then Jim’s is the place to go. Their customer service it outstanding!”