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“Thank you to Jason who juggled customers and still managed to give us attentive, knowledgeable, and delightful service! Yes, the product has changed "a wee bit" but the quality is still considerable. Jason's helpfulness was superb!”
“I was there a couple days ago. Great selection of items, store was clean and organized. However, the best part of it was the young lady Madison! She was super helpful, patient with me over the phone and then also during my shopping visit. She had a warm smile, great disposition and just so sweet! You don’t see that very much anymore with customer service employees. I hope she has a raise in the works for the near future! Very happy with my purchases. Thank you Madison!”
“Always love the sales. One can get great made clothing for nice prices. And they last a decade. Love Eddie Bauer. Plus the staff is always helpful and friendly and awesome”
“This location of Loft Outlet is huge. The staff are very friendly and helpful. Tons of free parking. Well organized and clean. Large clearance section. Very cute clothes at good prices.”
“I had no idea there was a salon in JCPenney’s, took my daughter on a recommendation from a coworker. my daughter saw Aja, she was so informative. Not only did she take the time to explain the steps and the process, but also educated us along the way. She transformed my daughter and left her feeling so confident and beautiful, with her hair exactly as she pictured!Services: Haircut”
“To me the Outlet has an better selection when shopping for children compared to your local Gap Store, customer service was Great always a pleasure too shop here.”
“I came in knowing I wanted jeans. I had no clue what size I needed. Desirae went above and beyond to help me find jeans that fit well. I will definitely be back.”
“If you're looking for a standout retail experience, visit Brittany Schlabach at Express. As the retail manager, Brittany consistently delivers exceptional customer service. Her welcoming demeanor and product knowledge ensure tailored recommendations that cater to individual needs. She prioritizes efficiency without compromising quality, making every visit smooth and enjoyable.
Brittany leads by example, fostering a team culture centered on excellent service. Her personal attention and genuine care create a memorable shopping experience. Whether for a special occasion or a wardrobe update, Brittany's expertise ensures satisfaction every time.”
“We came in Black Friday! They had amazing sales and deals! Their staff was extremely helpful and organized. They handled the volume with ease. I was particularly impressed by the fitting room attendants. They were always helpful and were happy to help find the sizes and items we needed! My family and I walked out with 7 full bags!! Needless to say, we will be back!!”
“My husband and I went out Friday night and shopped for 3 hours to get an outfit for my mom's funeral. It was such a disappointment, as nothing looked good. I suggested Chico's Saturday morning and I was not disappointed. I asked Carol to help me. She picked out a few things for me to try on and within 30 minutes I had what I needed. Carol was so helpful. She made everything so easy. I can't thank her enough. My husband said she was his new best friend. This is a 5 star store, thanks to her.”
“The store had a great selection. Staff was helpful in ordering jeans if they didn't have the length I needed and free delivery to my house. The staff person who checked me out had the most professional attitude I've seen in retail in a long time! Very knowledgeable and highly skilled”
“Came in and bought some shoes and Axel (what a cool name!) was the employee working. Let me tell you, this dude was BORN to work in a Vans store: friendly, knowledgeable, and a generally cool dude- Vans corporate should be looking into putting him on billboards instead of having him work at the retail store. Thanks for your help, man. You made my shopping experience a very pleasant one.”
“I had a great experience at this particular store. Staff is very welcoming and very helpful. Nothing but positive energy and customer service Hannah was great and so were the other ladies forgive me for not remembering their names.”
“I forgot to ask the name of the nice lady but she was attending to everyone’s needs personally. Almost felt like a boutique with a personal stylist at your disposal. She was very nice and gave recommendations on the right size or type of clothing I was looking for. She was managing multiple customers’ needs at the same time with ease. Would recommend this store!”
“This store is well organized. Friendly staff, willing to help. The cashier was amazing, tried to have us sign up for a credit card, and we politely refused. She did not get mad and gave us an amazing deal for our purchase. Will definitely come back.”
“I set my eyes on the last white leather tote bag that another in front of me had bought. There were other colors, but I asked a lady that works there if they have any stock of the white leather one. Unfortunately there weren’t any left. But Leslie was very nice to look up all the stores and their phone number, and the number of bags they have in stock. I am impressed at how much she did to look those up for me.
I ended up purchasing a bag at this store. Later I realized I forgot to use a coupon, I went back to the store, and they happily gave me the refund in the amount of the coupon. Very good shopping experience here.”
“I absolutely love shopping here at this outlet store. The employees are so knowledgeable. The best detail about this store is that the employees do free bra sizing. It is so important that women are sized correctly so that their bra will fit comfortably. They have various pajamas, sweats, underwear, bra's, nylons, socks, and shape wear. There are many great deals with underwear packs, and sock packs. I will never purchase underwear or socks anywhere else. I love being able to save money and know that I am getting more for my money. I'm lucky because I live close by. Hanes outlet also has racks where Champion and Hanes brands are marked down in the back part of the store. These items are designed to move and priced that way. I have found deals up to 60% off on pajamas and found underwear marked down to $2.50 to $5 per pair.”
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Nothing bad to say about this store. If you like the Black and White theme, this is for you! Some really fantastic looking styles, the associates in the store were wonderful while I was taking pictures and posting them on the Mall website. Stop in, you can't beat 70/75% off!
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“Great place to find a bargain at the Kenosha outlet center mall. Skechers has a huge selection of men's and women's as well as children's shoes. Prices are still pretty expensive but they always have a sale going on here.”
“We really like the JCPenny location in Pleasant Prairie and find that we have good service at the location any time we are there. JCPenny has a great portrait studio that always has good Christmas backgrounds for the season. We have got our Christmas pictures at JCPenny for years following some not so great experiences at a different brand of store. The portrait studio photo folks always seem to have things together and do very well. Some photos don't turn out good but they have always done well at taking a few of each different pose guaranteeing a shot you will like. The employees always have done well directing us into different poses that turned out well. I would recommend joining the portrait club as it does save money and if you can manage to get the membership toward the end of the Christmas season one year & then get in earlier the following year you can make the one year membership last over two Christmas seasons if that's really the only time you get photos like we did.The store itself is also very big with a great selection. Admittedly we only really come during the sales, but if you can find the sales timeframes you can get some quality items for a great price. The JCPenny credit card also ensures that you get some additional sale prices so it can really be worth it to sign up.”
“I was helped by two girls this morning that were so nice. They helped me decide which color to get and one of them even ordered my pants to my house. I’ve only ever had good experiences at this store and I am always welcomed in and helped whenever I need it”
“Dolce was extremely helpful and very attentive. She’s amazing at her job! I was only planing on walking out with a bag but walked out with way more. She has amazing taste and knows the latest styles. Definitely will be a returning customer of hers.”
“I want to make sure to give Krystal and Destiny a 5 star review for our experience here! My wife and I were shopping for new clothes and ended up at J Crew as our last stop. The two ladies working were AMAZING! They were both so attentive, welcoming, and determined to make our experience impeccable. Krystal was assisting my wife in picking out outfits and finding clothes to make her look and feel amazing. Krystal was like a personal stylist and l hand selected everything and she had such a natural eye for style! We were having such a good time and none of us realized it was 7:40, even though they closed at 7:30. We felt terrible about the time but we never felt like we were rushed or pushed out. Thank you all for making sure we were taken care of! Service like this is rare, especially in todays day and age!”
“High-quality selection of not just denim, but really nice hoodies, joggers, shirts, etc. And the super-friendly atmosphere and customer service from the staff is just icing on the cake!”
“Friendly and informative staff. My husband loves this store and we went to use a gift card he received. Found a great sweater and a few items on sale. Overall, great experience.”
“Good selection. Limited with clothing. Had more casual and active gear than pants and shirts although I did snag a few good quality polos for a great price. Definitely will go back again.”
“So much to find here, out of all the Plato's this was by far our fav. We took in a bag of clothes to sell and then we started shopping. My daughter got soo
many cute and reasonably priced summer outfits, and I scored a cute pair of Vans. Will def be back the staff was very helpful and friendly.”
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“All I can say is Wow. The young man that helped me on 8/19/2023 was so knowledgeable about all the jeans the store carries. The different models of jeans and how they differ. Someone needs to give this man a raise. Keep it up.If the sales person reads this review. I'm the guy that likes gardening.”