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February 2024 by Natalie Shane
Worst pharmacy experience I’ve ever had. Been trying to get a prescription here for 2 weeks but keep having endless problems. It’s about a 30 minute drive for me to get here but I originally had my prescription sent here because it was the only pharmacy nearby with it in stock, big mistake, I should have just waited for my local pharmacy to restock it. I went in 3 separate times for my prescription and still never received it. The first time it was a problem with insurance but they couldn’t provide any specific details, so then I sorted it out with my doctor, called the pharmacy to make sure everything was cleared up and went back, when I arrived they still said there an issue with insurance even though on the phone they said everything was fine so I left again and worked with my doctor to make sure everything was fine and called again to make sure there would be no issues with the prescription and was again told that it was ready and good to go so I drive to the pharmacy for the 3rd time and then there extremely rude pharmacist refused to give me the prescription because I could not list every dose of the medication I had taken before. I couldn’t remember it off the top of my head and they didn’t have a record there because I had gone through a different pharmacy previously due to stocking issues. I asked her why no one mentioned my needing this information on the phone when I called and verified the prescription was ready and she was rude and told me they don’t ask those kinds of questions on the phone. Not once did anyone apologize for the massive inconvenience of having to drive there 3x or sit on the phone for 30+ minutes multiple times, the rudest and worst staff I’ve ever dealt with. If I acted like any of these people did at my job I would have been fired a long time ago.
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February 2024 by Lisa
Zero stars. This is the WORST pharmacy I have ever dealt with, bar none. Incompetent on every level. Three different people = three different stories, explanations, lies?? The store is fine, the pharmacy staff are horrendous. Nobody to blame but myself for remaining a customer for so long, but transferring my prescriptions elsewhere felt fantastic!
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February 2024 by Pam McGuire
I want to give a shout out to Mikaila at the Pewaukee store. She was so helpful and patient helping me create a photo card. She is a 5 star employee for sure. Thank you!
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January 2024 by Miss Jay
There's a always some sort of sale going on at walgreens. No matter the location.
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November 2023 by Cory Jensen
The next closest walgreens is only 10 minutes from this one. Do yourself a favor and go there. I spent twenty minutes in the drive through behind 3 cars. Not one car went through in that time. I then left and went inside. I waited 10 minutes to get the prescription that has been waiting since last friday. To then be told well the pharmacist has to speak with you shes giving vaccines you will have to wait should only be a minute. Mind you i just had this prescription a month ago. They then tell the next person in the drive through that has waited 30 minutes that she should just pull around because the pharmacist needs to speak with her too. They were astonished when she said no not that i can blame her after waiting 30 minutes to just get to the window. Well i waited another 15 minutes for the pharmacist to then start asking me about allergies and my medical history. I just had this a month ago and my doctor prescribed it to me so im not allergic. I just want my prescription. If I could at any way order this online i would have. The mail would have been quicker and less of a hassle.
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November 2023 by AJ-3
If I could give this pharmacy a 0 star review I would. The staff are rude and hang up on you after being on hold for over 10 minutes. Not only that, but they have attitudes with you immediately when they answer. Worst customer service I’ve experienced and it’s literally my career so it’s disgusting to see this type of behavior. If you don’t like your job than quit, no need to take it out on people just trying to get their meds, or calling with legitimate questions. It’s also extremely hard to even get anyone on the phone.
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November 2023 by LCR
The store is OK but the the pharmacy is the worst anywhere. Long drive thru wait time, screwed up prescriptions and very rude staff. Do yourself a favor and go somewhere else.
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July 2023 by Hailey Maki
Absolutely the worst pharmacy to deal with.I’ve been weeks without medication and it’s because of them. They try to blame the doctors office but I know for a fact it’s not my office messing up. GET IT TOGETHER.
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July 2023 by Michael T Ausloos
The store manger at this Walgreens is terrible. I normally shop there due to the short distance from my home. Lately every time I’m there the manager is constantly asking obsessively if I want a job. Every time the answer has been no. Due to the boarder line harassment, I have avoided shopping at this store.
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May 2023 by Mike Anderson
Got my prescription filled quickly. I found the staff friendly and courteous. Store clean. Parking lot could use some work.
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April 2023 by J L
Agree with most of the reviews here, seems to be the worst pharmacy in the area. Rude staff, never even try the minimum effort to make the customer happier. No matter you are looking for a drug fulfillment of COVID test, please avoid this location. The cashiers on the convenient store side are friendly though.
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March 2023 by Ryan
0 stars, pharmacy couldn’t find a prescription under my last name only to find out I called back 10 minutes later and they magically found it under the same last name. I go back a second time at 8 AM as posted and there’s no pharmacist as I am sitting in line at 8:30 AM. Great job Walgreens…
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January 2023 by Rohan D.
Another typical Walgreens, many items don't have price tags, too much stuff is locked up and they are woefully understaffed. The workers they do have seem to be trying their best, but they seem to be operating around the clock at about 50% minimum personnel. Clean large parking lot though.
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January 2023 by Lori Yelverton
in line at drive thru for twenty plus minutes.when we got to window it was 7:59 and they would not fill orescription. said to go to Hartland. told me i had to call Hartland myself to get prescription transferred as it was now 8 pm.i continue to have poor customer service at this walgreens. pharmacist and staff seem over over worked and thus rude.
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November 2022 by Caren C.
extremely long lines for pharmacy drive thru , even with one or two cars it takes unreasonably long. pharmacists don't seem to keep up with things.
