VéloCity Cycling is a well-stocked and comfortable bike shop that receives high recommendations. The shop is noted for its friendly, knowledgeable, and articulate staff who treat customers like VIPs, providing patient and helpful service. Employees are described as competent, good people, and even magicians working as mechanics. They listen to concerns, explain services available, and offer lessons on maintenance. The workmanship is consistently topnotch, with repairs and tune-ups leaving bikes feeling brand new or better than the day they were bought. Specific improvements noted are excellent brakes and smooth, butter-like shifting. The shop handles serious bike rehabilitation and matches riders with the perfect bike for their style and needs. While there is a mention of a potential future closure, the overall experience is considered refreshing and fantastic. Customers report they will definitely return and recommend the shop to anyone, citing a carefree experience and service that is hard to find elsewhere.
Incredible store! They have so much to look at. The people working are friendly and helpful.
September 2023
I brought my bike in, they diagnosed a bad shift cable and got it running in a few hours. Great work!
July 2023
Was going to buy a chain online but glad I stopped at my LBS instead. Carlos gave me a whole lesson on cleaning and maintaining my drivetrain. Very friendly and knowledgeable!
