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March 2024 by Lucy
I’ve returned multiple Amazon items without packing it and all of the sudden I need boxes and bags for my returns (already packed in their original packing). Usually they just accept my returns and scan them, but this lady who helped me made it difficult. Maybe rules need to be consistent for all workers.
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March 2024 by Janet Emling
I went to the UPS store in Pewaukee. Darren provided me with exceptional customer service.I had several transactions to complete, he was very patient and extremely helpful. If I were in a human resource position, I would’ve hired him. He is the employee that every employer desires.
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February 2024 by Jisub Han
They are very nice and kind.(2.21.2024 05:00PM)
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February 2024 by Ann Knabe
I had no idea they did printing, and stumbled across this over the holidays. We finally got around to designing some family cards, and used UPS to print. High quality, affordable and customized! We're very happy with the results and will be using them next year instead of a huge chain office supply store.
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February 2024 by Robert Schulz
Got the job done in a flash. This is why I go to the UPS store — job well done.
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January 2024 by Melissa K
Christie was very nice and friendly. She was also very helpful and saved me some money on packaging.
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December 2023 by Customer Review
This is an excellent UPS store. The staff and management are kind, considerate, and helpful. They are very knowledgeable, efficient, and reasonable. They do a great job. I highly recommend this UPS Store.
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December 2023 by Jenna Beckman
J. Knapp was so respectful and friendly. Great customer service!!!!
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October 2023 by Mickey Fank
Service has always been wonderful. They offer packing & shipping services. Very easy to use for any Amazon returns.I arrived near the end of the day. Mandy greeted me at the door, held the door open for me, & when she realized I had multiple boxes, she helped me carry them inside.I mistakenly scheduled an Amazon return at a different location. She helped me cancel that, so I could reschedule it using the UPS store. She quickly processed my Amazon returns. Then I had 2 boxes ready to be shipped, but they needed labels. I also had 2 big boxes that needed packing services. She answered all my questions & efficiently processed everything. This caused her to stay after closing time, & she did it all with a huge smile! Fantastic customer service!
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October 2023 by David Valdes
Very quick and courteous service. The attendant was kind and offered solution better than what I had suggested.
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August 2023 by Aleyah Troemel
Never have really worked with UPS before tried calling to get some help with my packages to locate where they are. Was given attitude right away and was only talked to in a monotone way and after I got my answer of not knowing where my packages were I was told 'Yep bye'
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August 2023 by Eo T.
I rent mailbox at this store. Have all my Amazon package ship here. All the staff are very friendly and helpful. The staff is very fast and efficient. Just renew my mailbox for another year.
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June 2023 by Joseph Hollingsworth
Quick and easy. Wish they were open later.
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April 2023 by Ellen M
The weekday worker is efficient and knowledgeable. It's always a quick stop!
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April 2023 by Kimberly R.
I don't know what everybody is complaining about. This store is just like every other UPS store. Don't let the ratings deter you.