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February 2024 by Grace Darrow
Very professional and quick. Switched my whole family over and can’t wait to tell my friends about t mobile!
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February 2024 by Jeremy Brown
Great customer care from top level down
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February 2024 by Jack11N
The manager and his team are very knowledgeable! Would definitely make my next purchase at this store!
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February 2024 by Mirage
Store manager and reps were very helpful setting up my new watch
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February 2024 by Paul S
I stopped in last week with basic questions about T-Mobile cell service and home internet. After reviewing the plans I decided to switch both of my services to T-Mobile. Went back today and Lucia and Ricky helped me again. It didn't take them long to switch over my phone at the store. Setting up the home internet service was easy too. If asked I'd send my friends to this store, they did a good job.
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February 2024 by Hanna Lutynski
My husband and I recently upgraded our plan and switched phones. Jared was extremely nice and helpful and went above and beyond to make sure any hiccups were smoothed out.
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November 2023 by David B
Went to this location to activate an e-sim to replace a phone that was stolen. "Heavy D" "upgraded" our plan even though we explicitly told him not to. This is straight up fraud and he should be ashamed of himself for trying to earn a quick fraudulent commision.
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February 2023 by Jason Eisenman
Ricky gave me such great service. He was extremely polite and super helpful. He went above and beyond to point me in right direction for a service that T-Mobile couldn't provide as well. Very pleased!
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February 2023 by Linda Spataro
Ricky BHelped us to get new phones. We are seniors and not adept with cell phones. He was extremely patient patient and very kind we will recommend himand we will recommend t movile
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January 2023 by John Head
My phone was hacked late on a Friday night...The next morning I wasted several hours calling both Goggle & Apple they both had good service but couldn’t correct the issues I was having...Stopped at T Mobile in Pewaukee Wisconsin to address the problems spoke with the store manager Alan explaining the problems with my phone within less then 10 minutes Alan corrected all the issues... he was very understanding While creating a great customer service atmosphere...He knew the phone well so if problems occur seek out Alan for help...highly recommended...Thanks again!
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December 2022 by Justin Wolff
Hey young lady with the shaved hair on the sides and tattoo on hand was very helpful and very sweet wish you would look me up on Facebook hint
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December 2022 by Devon Steinke
I think his name was Ricky. Very helpful and pleasant. Thanks for helping with the new phone.
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November 2022 by Chanter7_
Came in a few days ago and got excellent service from Alan and Irving who assisted me with sync-up trackers. Very helpful despite my bad attitude. I highly recommend this store to all t mobile and sprint customers
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November 2022 by Leigh
Couldn't be happier! Both Irving and Alan at the Pewaukee location are helpful, knowledgeable, professional and relatable. Real joy to luck out working with both of them on a Sat Night.I am typically hesitant to walk into any standalone cell provider store, but was happy to debunk that with this visit. Thank you Irving and Adam for all your help!
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August 2022 by Marge Martinez
I have been a loyal customer of T-Mobile for many years and up until my most recent visit I have always been pleased with the service I've received. The person "Dan" was very rude, billigerent & very unprofessional. Absolutely no one should ever have to be treated in this manner. I left there traumatized & in tears. It just made me think that if this is how he treated me, how is he treating other customers? I will never go back to that store.
