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November 2023 by Paul Glapa
Thank You for the Great Truck Rental ?
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August 2023 by Noah Saydel
Poor service, and poorly maintained trucks. I was fine paying a little more for what I heard was a better experience than Uhaul but it turned out to be far worse. I reserved a 26ft truck days ahead of time but was called less than 24hrs before pickup saying they couldn’t offer those trucks to individuals anymore despite having my order confirmed for days. With less than 24hrs I didn’t have much choice to find something else. They offered a shorter truck with a liftgate and I accepted. When I went to pick the truck up the next day it was the right size, but no liftgate. The truck also left a huge oil spot on my driveway. Awful experience.
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June 2023 by BS
AVOID AVOID.Made a reservation on 5/4/2023 for a 7/1 move. Everything was set.Called and spoke to and recieved a follow up email confirmation from a David Wilson on 6/22 confirming my truck would be available for 7/1 move and told everything was good.Get a call on 6/28 in the afternoon (2 DAYS BEFORE the move) and told they dont have my truck for 7/1 and they have no other trucks with a lift gate.... So now I have to pay for the people I hired to help move (since they don't except cancels TWO Days before the move) and now have to pay rent for two places since I cannot vacate the old one. Mad doesn't begin to describe how I feel. Go elsewhere. They lied and cannot be trusted.
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June 2023 by Blake S.
AVOID AVOID.Made a reservation on 5/4/2023 for a 7/1 move. Everything was set.Called and spoke to and recieved a follow up email confirmation from a David Wilson on 6/22 confirming my truck would be available for 7/1 move and told everything was good.Get a call on 6/28 in the afternoon (2 DAYS BEFORE the move) and told they dont have my truck for 7/1 and they have no other trucks with a lift gate.... So now I have to pay for the people I hired to help move (since they don't except cancels TWO Days before the move) and now have to pay rent for two places since I cannot vacate the old one. Mad doesn't begin to describe how I feel. Go elsewhere. They lied and cannot be trusted.
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March 2023 by Stuart Stardy
Needed to rent a truck at the last minute and this place was great. Very helpful...very friendly....very reasonable. All went well.
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October 2022 by Timothy Dennis
Went in for a Pm service they are awesome and really take care of their trucks find Minor problems before they turn into big problems. Absolutely satisfying knowing that their mechanics really care.
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September 2022 by A A
If you can go ANYWHERE else for your pm do it. Unless you have the time to spend ALL day here.
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September 2022 by Scott “Branded” Geers
If you can go ANYWHERE else for your pm do it. Unless you have the time to spend ALL day here.
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December 2021 by Josh Kleifgen
Been here twice. Friendly staff, fixed my issue and got me out quickly.
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October 2021 by Holly Neubert
I had an awesome experience with Penske when I rented a truck to move! I cannot recommend them enough. Straightforward, fair, and upfront pricing, the only place that I found that gave a AAA discount, and professional service from start to finish.
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April 2021 by Andrea Kane
This place was FANTASTIC. I had planned to use Uhaul and started looking at locations and prices. Uhaul had inconvenient locations for where we needed plus the price and only being able to have it for a designated amount of time. I remembered a friend used Penske so I thought I'd just give it a quick internet search. I am SO glad I did! I found that there was a buy 1 day, get a second for free deal but couldn't get the coupon to work quite right online. Then I called this location directly and they were so helpful and friendly! They were able to get the coupon to work and gave an estimated total price after we provided a rough guess of mileage. Also...since we rented this on a Friday plus the get one day free...plus they are closed on Sundays....we had this truck from Friday through Sunday for the price of 1 day which was only a $90 fee. They were even so friendly to say that we could even keep it until Monday morning as long as we returned it by 8am. We ended up returning it on Sunday because we didn't need it any longer but it was a really kind gesture. I know we picked up the truck with John helping and I think I spoke with a Paul on the phone when making the first reservation. Honestly, this was the best experience! Don't go anywhere else!
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February 2021 by Oliver Urbanchek
Had some co workers help me move in 2019... we rented a truck from Penske, friendly and professional employees. Would recommend to anyone needing to rent a truck.
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February 2021 by Dominick Carbonara
So I can’t speak highly enough about this Penske location. The gentleman I dealt with was named John, and from the get was helpful, polite and down to earth. So then I ran into a snag with tolls due to Illinois making it extremely difficult to pay them during a COVID pandemic and John helped me every step of the way. I’m not gonna get into a ton of details but when I offered him money for his time and help (he was way above and beyond) he said I’m doing this out of the kindness of my heart, I won’t take your money and donate or pay it forward. I’m floored I will pay it forward majorly and I will tell them to do the same. 10 stars Simply amazing.
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February 2021 by Kati Hatfield
I had rented a moving truck in Florida and had a number of issues with it along my 1300-mile move to Wisconsin. When we dropped it off, Jon came out to discuss the maintenance issues we had (needing to put air in the tires 3 times, adding a quart of oil, the truck shaking over 50MPH, and cruise control shutting off after 10 minutes) and agreed that this particular vehicle should have never been rented out for a cross-country move. They were going to inspect it and do proper maintenance before it gets rented again and likely only for in-town/short rentals in the future.
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March 2020 by Richard Tabet
Nice and courteous
