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August 2023 by Brittany Palenski
Tim helped us outfit our offices with the budget we had in mind. Very satisfied with overall experience. Thanks again!
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August 2023 by Chad Jampedro
What a refreshingly great experience I had with OFW in Waukesha. I purchased a great conference table at a great price. Gretchen assisted me and was super friendly and knowledgable. They will be my first stop when I need office furniture. Thank you.
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July 2023 by Marissa Cook
Highly recommended - the furniture we ordered is beautiful and they accommodated a very quick turn around for us due to new employees starting.
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June 2023 by Derek Webber
I’ve known Eli and his team for years. I’ve been a repeat customer over and over again. I refuse to go to any other vendor simply for the fact of how responsive and cognizant him and his staff are. It’s always a smooth and simple experience. They truly deliver with quality and care. That is so hard to come by these days and I do not take it for granted.
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June 2023 by Wendy Hunley
Buyer beware. Make absolutely certain there is no chance you’ll need to return a chair. First, you only have 10 days, but they don’t tell you that. They make you sign a lengthy document (and don’t provide a copy) that states you can either get store credit for a return (if you want the full amount you paid) or need to forfeit 50% for a “restocking fee” because they have to sell it as “used”.I call BS. I made enough of a stink that they reduced the restocking fee to 25%, which was still over $100.
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June 2023 by Wendy H.
Buyer beware! Make ABSOLUTELY CERTAIN there is no chance you will need to return your purchase. You only have 10 days, which they don't tell you and is not in writing. Then you can either get store credit or you have to forfeit 50% for a "restocking fee" (to carry the chair back upstairs?) because they have to sell it as "used". I call BS. I received the chair I tried out with all the others, but paid full price. Obviously it was "used", according to their definition. I had enough of a fit that they reduced the restocking fee to 25%, which was still over $100. ROBBERY!
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June 2023 by Keith Brz
This location has a great selection. Joel, was super helpful in answering any questions I had, and was able to get me a set of partition walls for my office. Great prices for basically brand new equipment.
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May 2023 by Sara
Great service, plenty of options. I outfitted two offices and a conference room within 15 mintues. Thank you Joel for your assistance!
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April 2023 by Eric Rice
I just upgraded to a standing desk after I started working from home. Joel showed me a bunch of different options from new to used. I'm really happy with my purchase. Way better than rolling the dice online. Thanks!
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February 2023 by Jonathon Klein
I work from home and so an office chair is important. Bought a cheap one off Amazon and it broke within a year. Went to the OFW in Waukesha looking for a serious upgrade. Customer service was great. Selection was great. I was a bit surprised that the prices were as high as they were, but the office furniture and chairs were in great shape. I will say that the rep was willing to negotiate one of the prices down, which made it much more reasonable, so I ended up purchasing one computer chair for me and one for my son. They were high quality, super comfortable, and extremely durable. Couldn't be happier with my purchase. A great place to look for office furniture.
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February 2023 by Therese Adler
Wonderful experience with Joel! He was extremely helpful when I was buying a chair for studying. There are a lot of chairs to choose from, so it is a hard decision but Joel gave me great advice and helped me decide. If you are looking for a desk chair or any office supplies for that matter, I recommend shopping here!
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February 2023 by Wayne Bruening
We needed another home office Chair. A neighbor mentioned this OFW location in Waukesha. Stopped in near closing time & sales rep JOEL B. jumped right in. Facts, comparison, pricing & he carried our new “Smart Task Chair” down the stairs & to our vehicle. NOW we know where to go for our office furniture. “Thanks Joel & OFW.”
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January 2023 by Doris Sizemore
I recently purchased an office chair. A used Herman Miller Aerer which sells new at around $1500 (per Joel) and I was able to buy a nice used one for almost $1K less. I was even given a Military Discount. My Salesman, Joel was very knowledgeable and extremely helpful in making sure I found a chair that worked with my disabilities; a very crippled back being a big part of that equation. By the way, did I mention 3 years ago I purchased the most beautiful desk & fancy (blue/grey) wide double file drawer from them?:) I have been happy with both of those items. Thanks O.F.W. & Joel. Regards, Doris S.
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December 2022 by Steve Folstein
Joel offered outstanding customer service when we needed to order a file cabinet to be delivered to a private residence. He talked with us to determine our needs, emailed pictures from the warehouse of options, arranged the payment over the phone, and set up the delivery. The new equipment arrived right on time and the delivery crew did an excellent job.
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December 2022 by Bryan Erickson
Great service!I emailed OFW after business hours inquiring as to their local inventory of a popular advertised office chair. They responded the next day with an invite to stop in and try the options they had in stock. They had four chair options to sit in and try. OFW Priced two chair options for me and allowed me a few days to think about it. Because of their customer service and being local, I was more than happy to place the order.
