{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I had the pleasure of going to the store 3 days in a row. Colin was a joy each day and helped navigate 4 phone upgrades. He was personable and patient. I went from potentially switching cell phone carriers to upgrading phones and staying with AT&T.
Thank you”
“When switching carriers for 3 people, getting a new number and adding home internet isn’t a stressful endeavor, you know you picked the right place. Will (or Billy as he introduced himself to my toddler) was the most thorough, kind and knowledgeable associate I’ve ever worked with at a phone store. He helped me pick the best plan for our situation, walked me through how to use my new phone and explained how the bill would work now and after promotions changed so I wouldn’t be caught surprised. I had the utmost confidence in my decision to go to this location for service and with USCellular based on these interactions.”
“Awesome experience all around, super fast,my phone was ready in 2 hours. Great team and that customer service ( I don't know his name, but he has glasses) A++ thanks again”
“This store is awesome! They welcome you like they've known you forever. They go to any length to help you. Friendly and knowledgeable! They make you feel comfortable asking questions. I'm older and have been a customer of Verizon for over 20 years. If you live south of the city their Mukwonago store is the same.Thank you to this store!”
“My daughter Jessica & myself Doug Hoskins stopped at the new Berlin store and were greeted by Ron Baker. Mr Baker was very congenial, knowledgeable & patient with us. I'm not very computer literate & Mr Baker took the time to explain things to me so I could understand. I ended up purchasing a new phone & am very happy I did! It took Ron about an hour to transfer my data because my old phone was so overfull & screwed up. It was a VERY positive experience. Ron called me a week later to see how I was doing with my new phone, which I appreciated. Great customer service! Great employee!”
“Came to this store on a whim. It was clean and friendly even though it was super busy. Michelle E. was extremely friendly, knowledgeable and helpful. Loving my new phone!”
“We’ve been an AT&T customer since roughly1988. We’ve upgraded our phones with att numerous times. We have 3 phones on our plan and upgraded the most recent time on July 1, 2024. Since we did this, strange things were happening that have never happened before. We dealt with Kyle and he did all he could to help us out on 2 separate occasions. The third time we went into the store an associate met us and told us this wasn’t his problem and we had to go to the Apple Store. Needless to say we weren’t happy. On Sunday July 21, 2024 I called ATT and the first time I chose the callback option because the time frame was 5-8 minutes. Never received a call back. After a couple of hours, I called again chose the hold option and then was subsequently sent to voice mail to leave a message.
We went back to the Apple Store and they did nothing. We finally ended up back at the same ATT store and spoke with Liz. I was very angry but held my tongue and just wanted to turn the phone back in. Liz was very gracious and left us for a minute after we explained what happened. He manager Samantha was very gracious in getting us a new phone as a way of ruling out the phone being the issue. If it weren’t for these two young ladies, I would be looking for another carrier but they won me back. Exceptional service that both Samantha and Liz provided!!! Thank you sooo much!”
“Went to get new phones and add a line. Josh was super helpful and made sure he understood how we used the products before he made recommendations. Best experience I've ever had at a phone store.”
“Just finished a really great experience working with Ben. Professional, personable, knowledgable and a pleasure to work with. He really worked hard to get me the best services and most favorable costs.”
“Jared was a huge help in taking care of my mother-in-law by spending a great amount of time explaining to her exactly what was in her bill and how she could go about canceling unwanted services. His patience was greatly appreciated. I would highly recommend using his services.”
“The customer service I received from Omar was outstanding. Being a little older and not phone savvy he was patient and kind! Thanks for making my experience amazing!!!”
“I recently had the pleasure of visiting the Cricket store, and I must say that the service I received was absolutely top-notch. First, the store's atmosphere was clean, organized and inviting.The staff was knowledgeable, patient and friendly, helping me find the perfect phone. They deserve the five stars.”
“No more dialing 611, cause this AT&T location is thee hub for all of your answers along with excellent customer service! Above bar communication from staff about fees and complete transparency of services that will and most importantly services that won’t be automatically added to my bill! Staff was speedy in removing multiple unwanted pesky add ons, bypassing calling customer service, and the staff there even fought for my refund! Such angels! I called customer service just to express how happy I was with my experience and that the staff here should be training AT&T staff all around the world!!! Thanks AT&T! No other provider gives me such joy and satisfaction!”
“Was very friendly & nice. Shared experiences that had to do with current exchange. She even help co-worker with doing what she helping me with, that he hadn’t done. Great team work. First picture with IPhone 15 pro.”
“The Waukesha location is phenomenal. The store manager went above and beyond to help me. He helped change my phone from a different carrier while keeping my same number. He changed all my contacts over no problem. Then the next day not all my pictures and stuff transferred so I wne t back he showed me how to do it and explained everything. Definitely go here!! Great products and prices.”
“I ? Love this store the staff and Derrick we're so helpful in giving us the exact details we needed on our accounts.Thank you! ?Joey from Contractors Unlimited LLC”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“The store manager Collin was amazing!! My phone was shattered and completely unusable and he helped me get a new phone and set it up. He spent a great deal of time walking me through every step and even let me use his phone to call my family for help as I had no way to contact them for 24 hours at that point thanks to my old shattered phone. He went an extra step to help me and my family get on a better phone plan to save some extra money each month. Even though he couldn’t fix my phone or transfer data from it he gave me some suggestions to try at home at a later time. Thank you so much!!!”