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September 2023 by Katurah Farris
Wonderful experience. Very happy! Love love love my new TEMPUR-LuxeAdapt® 13" Soft Mattress!
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August 2023 by Michelle Boettcher
Steve was very knowledgeable and friendly! He wasn’t pushy or obnoxious as a sales person at all. We enjoyed working with him!
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August 2023 by Pam Carrico
Great experience with Steve! Called, Steve gave us the info we needed on bed frames, he even called us back to correct himself on a size. We went down to the store,all was great, bought the frames & left. Fastest shopping we have ever done!! Thank you Steve & Mattress Firm!
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June 2023 by Ken Dison
What a great experience.The transaction was handled completely over the phone and email.Steve was very knowledgeable and made recommendations based on my needs and experience. I had the confidence in Steve to conclude the transaction.I ordered two mattresses and foundations that were delivered yesterday and last night was the best sleep I've had in quite a while.The product was quality, price competitive and Steve was exceptional. I will no doubt recommend Mattress Firm to family and friends.Ken Dison
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June 2023 by Winona Parker
The young man was very professional and showed me the different types of beds, had me lay on the bed to feel what type of mattress felt good very patient with my questions and yes by all means I would recommend your store to peers.
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April 2023 by Jennifer Schleicher
Good service... very helpful and informative. Easy delivery options! I recommend this location.
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April 2023 by Erin F
We went in looking for a twin mattress for our son with a certain price range in mind. Steve was awesome- very helpful from start to finish. He even went above and beyond to find a discount on the mattress we ended up with (Sleepy snug med memory foam mattress), which was a little more than we had in our minds when we came in but after explaining our wants and getting his honest opinion, we knew we'd made a solid choice. Plus, we never once felt like we were pushed in one direction or another, or to purchase at all for that matter. Would definitely recommend this Mattress Firm, and Steve's your guy!
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April 2023 by Devavrat Likhite
Exceptional experience! The manager, Steve is super knowledgeable and helpful. We recently had a warranty-claim/replacement that needed to be done... Working with Steve on that was the easiest customer-service experience that I have ever had. Glad I decided to purchase in-store vs online... 5-star all along the way!!
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March 2023 by Justin Time
Melissa was one of the most amazing employees. Describes everything clear and very easy purchasing process. Would absolutely recommend speaking with her. Super excited to try out my new mattress. Thanks again Melissa.
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March 2023 by Dennis S
Steve at Pewaukee location was very helpful. Very knowledgeable, and answered all of my questions patiently. Did not oversell. Very resourceful regarding getting the best price by taking advantage of various promotions. Highly recommend Mattress Firm and Steve!
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February 2023 by Doug Nilson
Bill, our salesperson, was informative and a pleasure to work with! We received our mattress yesterday. The delivery men did a fine job in setting us up. Last night we had a nice night sleep! Thank you Mattress Firm, it was a good experience! Doug and Debbie
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February 2023 by Les Paul
Bill was straight forward and answered all our questions. However I got an email confirmation and it says we bought the plush mattress when we got the medium. I hope that'll be fixed.
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February 2023 by Benjamin Clark
Great Customer Service...Steve is excellent very knowledgeable answered all of questions. Delivery and setup went very smoothly. Very happy with our purchase will highly recommend -> Thanks Again
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December 2022 by Brian Gilmore
Steve and Melissa went out of their way to make sure we got the best deal on our mattress. We are pretty particular people and Steve was very patient with us and answered all of her questions. Very professional. I would shop here again. Brian
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December 2022 by Sandra Grulke
Melissa was very knowledgeable about the variety of mattresses and showed me exactly what I was looking for. We also were able to choose pillows we both liked. A full service mattress shop!
