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“I stopped in last week with basic questions about T-Mobile cell service and home internet. After reviewing the plans I decided to switch both of my services to T-Mobile. Went back today and Lucia and Ricky helped me again. It didn't take them long to switch over my phone at the store. Setting up the home internet service was easy too. If asked I'd send my friends to this store, they did a good job.”
“I had the pleasure of working with Ali at the T-Mobile store inside Brookfield Square Mall, 95 N Moorland Rd, Brookfield, WI. As a business owner, it's crucial to ensure that day-to-day operations run smoothly. I encountered major issues with my Spectrum services, which led me to explore T-Mobile's 5G Home Internet. Ali not only assisted me with that but also helped update three cellphones. He was incredibly informative, provided great recommendations, offered cost-saving options, and ensured my data was transferred seamlessly. Ali was patient, customer-focused, and took ownership when a solution didn't work out as expected the first time. For all your home and business needs, I highly recommend visiting Ali.”
“When switching carriers for 3 people, getting a new number and adding home internet isn’t a stressful endeavor, you know you picked the right place. Will (or Billy as he introduced himself to my toddler) was the most thorough, kind and knowledgeable associate I’ve ever worked with at a phone store. He helped me pick the best plan for our situation, walked me through how to use my new phone and explained how the bill would work now and after promotions changed so I wouldn’t be caught surprised. I had the utmost confidence in my decision to go to this location for service and with USCellular based on these interactions.”
“I just purchased a new android phone, and I decided to visit this T-Mobile store so someone could transfer the data to my phone in an efficient manner. I'm not technologically savvy, and I didn't think I would do a good job myself. The young man who helped us was very knowledgeable, and transferred all the information to my new phone in a very professional manner. All the information was transferred correctly, and I am very happy with the service I received. This is a very clean store, and there was no wait for service. Thank you very much for the efficient service and for answering all of my questions. I would highly recommend this T-Mobile Authorized Retailer.”
“Been a customer since 2015 when I originally signed up for DirecTV. Al and his crew have always responded to any problem I had in a responsive and professional manner. From the original installation to the recent relocation of my dish, I couldn't be happier.”
“I came to the store with my dad to get help in upgrading our plan and getting a new phone. McKenna was the person that helped us out and she was amazing! She walked us through everything and was super informative. She helped in transferring our phone data to the new phones as well. 100% recommend getting your questions answered here.”
“Alex was helpful, professional, quality person. I appreciate her efforts to trouble shoot an issue we were having. In sum, best professional I have ever interacted with at a U.S.Cellular store. Please clone her.”
“In the time we were there the staff was pleasant and helpful. Harold hung in there with us even when we ran into problems with Google. Thanks Harold you were so patient with us.”
“Aileenas the most amazing salesperson.. I'm soooo happy I came to this location! She walked me through step by step everything I needed to do.. I'm so happy I didn't once get frustrated or overwhelmed by technology.”
“I have had both good and "not so much" experiences at this location, which is corporate. After a few misunderstandings about purchases and billing, I finally connected with the store manager, Mike Schindelholz. He made an extraordinary effort to sort things out...way above and beyond anything I've ever experienced anywhere at the retail level. I'm more than pleased with the service and genuine concern shown for my product and billing issues. The other sales associates gave conflicting and often dead-wrong information, and simply seemed unwilling or unable to make any effort. Mike got to the bottom of each problem and I'm confident everything will resolve satisfactorily. He is an asset to the company and I hope they make every effort to keep him.”
“Went in for equipment exchange, Spoke with Ericka Griff who was very nice and personable. Definitely happy with the Blue mound store. Don't know about the other staff there but Ericka is quite knowledgeable .”
“Majd saved us a ton of time at the que line by helping to get our device to the right place after we had been hacked. He knows his stuff so we then asked about JBL speakers & noise canceling ear buds. He was knowledgeable & informative without pushing any sales on us. It was busy but we were in & out in less than 10 min! We had been very dissatisfied with the Verizon location in Green Bay, so this will now be our go-to place for everything Verizon in the future.”
“I ? Love this store the staff and Derrick we're so helpful in giving us the exact details we needed on our accounts.Thank you! ?Joey from Contractors Unlimited LLC”
“I highly recommend this Verizon location. Our sales person whose name is I believe Arron, helped my husband and I out tremendously! Thank you, Arron! Stay away from the Verizon on Grandview Boulevard. Terrible!”
“First off, if you go to this location, ask for Nick or Michael. They were amazing. I went in on Thursday with a broken phone and no insurance (my fault). I was wondering if there were any reasonable options without having to pay off the remaining $780 on my phone. I didn't really give it much thought as to what my options were and a young lady didn't offer much help. She only presented me with the option of paying off the phone.I gave it some thought over the weekend and thought maybe I had some options (open a second line or buy a cheaper refurbished phone). I went back in and thankfully started talking to Nick instead of the young lady I had talked with previously. Nick was more than happy to help and gave me a more than reasonable solution to my issue that didn't cost me $780. I can't thank him enough!”
“Brandon did a great job helping me when I came in with issues regarding my account. One of the first employees from Verizon corporate store that took the time to try to help me after traveling to 2 other stores. Thank you Brandon!”
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“I just wanted to say that my family received AMAZING service from Dominic on Saturday, Nov 2nd. He had helped my husband & myself the prior weekend, which was just a TERRIFIC experience as well. Dominic is very knowledgeable about cellular products as well as our account services/plan. He is very personable, kind and helpful. We will definitely be back to the Pewaukee location because we know Dominic will be there to help us out if we have any problems/issues.”