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June 2023 by Sarah Gerrard
Fast, easy, good service.
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December 2021 by Michelle S.
This is the best FedEx location I have used. Employees are always so friendly and helpful and I swear, packages I ship from here seems to get where they are going a lot faster. I don't know??? May help that they are located right next to the airport.
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November 2021 by Amy Hackbarth
The staff here is amazing. They always go out of their way to please me. I'm at this location frequently and they never disappoint. Thanks!
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September 2021 by Heidi Reiser
Very pleasant employees. Very clean, lots of things you will need
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September 2021 by Michael R.
I dropped off an Apple Watch in the prepaid FedEx packaging to send back for repair return at this locatiob. Apple never got it.
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July 2021 by Barbara I.
I'm so used to good customer service that when I have a bad experience, it turns me against the business forever. Hours of this FedEx Office are still posted as closing at 9pm but as I was approaching the door at 8pm a male employee flipped the sign to "closed". I asked if I could drop off a FedEx envelope but didn't have an envelope ready so he said no. I appealed to him saying I couldn't drop it off tomorrow, but he still said no. I asked if there was a drop box anywhere and he said, "Not that I know of." As I sat in my car trying to figure out where I could go, I saw him helping the customer still inside. I could have had the label all set before he finished with that customer. The way you do one thing is the way you do everything. If he was unhelpful and unkind with accepting my FedEx envelope at 8pm, he will be just as unhelpful and unkind with everything - every day.
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February 2021 by J L
Needed to drop off a laptop to HP, was told this location does not accept laptop because there is a battery. Disappointed and had to go to other FedEx locations.
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July 2020 by Rayesan S.
I had a straightforward print order (similar to orders I have placed in other FedEx print stores). The lead time was 4 days and it still wasn't ready at the time I was told. I could have forgiven the lateness, but the order was printed incorrectly and had to be rerun. I got the new piece home and IT WAS STILL THE WRONG SIZE. I did not return and will not go back to the Pewaukee store. Clearly this store cannot run the work I need done.