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March 2024 by Santanu Basu
Visited couple of times and received excellent service every time. Waiting time might be little longer but never got disappointed with anything. DMV here is far better than other any other state.
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February 2024 by Kimberly Williams
Not satisfied. I tried to get a handicap license plate rather than renew my non-handicap plate. They took the paperwork and stickers for one of my two handicap cards, charged me the renewal few, and then told me I needed to get an emission test first. They refunded my renewal fee but did not return the paperwork with my doctor's signature on it along with the stickers for the second hanging card.
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February 2024 by Aamer
I don’t recommend this for international people. Was kept on wait multiple times for 1.5 hours for what could’ve been a 20 min job. Let’s cooperate for better customer service please and thank you.
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February 2024 by nathan osborn
I’ve been to this location multiple times and the staff has always been very helpful and competent. I highly recommend this location.
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February 2024 by Wanda Lewis
In and out
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January 2024 by Sarah Kayali
Very fast and friendly service
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December 2023 by JPK
Not too busy. Had an unusual situation. Got it handled quickly and could pay with a debit card. Better than expected.
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December 2023 by Chris Kruse
Classic DMV here, did the research online before I went in to transfer the title and obtain collector plates on a classic I just purchased. Waited in line for 20 minutes only to be told they aren't able to do a title transfer with collector plates in person. That being said, it seems like the agents at the counter enjoy telling people they can't help them, while at the same time being extremely condescending, leaving a person feeling like the employees are encouraged to not be helpful. Complete waste of my time
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November 2023 by Joshua Aultman (Jay)
Gotta admit. I've had to go a few times having been a transplant from another state and not being patient with using anything government run online, I prefer to just sit and wait for a real person. There's good folks at this location. They have always been very nice to me which, having moved here from Mississippi, I wasn't expecting. Thanks to the people making it work at this DMV for showing me the best of wisconsinites in an unexpected place to see it. Keep up the good work ????
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November 2023 by Desiree
This DMV is by far the most organized, efficient and professional I’ve ever been in. Clean, friendly and knowledgeable staff. It was not stressful like some. Convenient location as well.
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November 2023 by Dr Ron Campopiano
The front desk clerk was very helpful. The wait was only 12 minutes and the clerk behind the counter was friendly and helpful.There were no problems with the Waukesha DMV.
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October 2023 by Charlie Whiskey
Compared to Thine Olde DMV down on West Avenue, this joint is a frickin Apple Genius Bar. In and out in 13 minutes for a Real ID. I wish I had more stuff to do here.
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October 2023 by Carolyn Meisner
So efficient and friendly too. The place was pretty busy, but I could barely keep up with each step because they were so quick from check-in to service counter. The process went perfectly to get my new Real ID. I must have been there in total less than 15 min even though I started in a line past the entrance door.
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September 2023 by Bezaye Dubale
By far the best DMV experience we had. My husband went in for a driving license and car registration. All done in 40 minutes despite a few people ahead of us in line. Check in person was really kind. Everything got done on 1 counter including payment. Super efficient!!
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September 2023 by Andrew Pennell
I was greeted by an employee, who acted very much that they did not want to be there, for my drivers test.I then take the drivers test, and they failed me. After looking through what I did “wrong” it occurred to me that I apparently did not do any traffic checks.This is just completely incorrect. I know I looked for every single time you have to do one. If I turned my head even more, my neck would have completely snapped off. What did O have to do? Hold his hand and announce “I’m going to check to my left now!” Seems like the assessor did not check what I was doing.If you are a parent who has a kid ready to take their test or are that kid, don’t come here. They will make things up to make you fail.
