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May 2024 by Joseph Emanuel Loving
These people are horrible … I wouldn’t dare find out for yourself.
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February 2024 by Justin Schultz
My recommendation is to go somewhere else. The online process of ordering tires is easy. The price is fair. But, the installation process is not good. I had a 12:30 appointment. The vehicle wasn't ready for two hours. Then, I waited 15 minutes for them to get me my keys. I'll gladly pay a little extra to go to a place that values the time of the customer.
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February 2024 by CAV Leasing Of Wisconsin
Great service, just very busy be prepaid to wait.
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February 2024 by Mehran Mehrabi
People deserve to be treated with dignity and basic human decency. Had an appointment at 10 am yesterday. By 1 pm still had not started on my car. No communication on running late or sincere apology. Very disappointed.
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January 2024 by Phil Giuffre
Prices are great on quality tires, but if you need service good luck. Weeks to get in if at all, or wait a full day with no guarantee it’ll get taken care of for a walk in… great to have a warranty if you can’t even get a repair.
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December 2023 by Tyler Ellis
This tire center is a dumpster fire. Customer service is non-existant, appointment times are merely a guideline, only have 1 person working the counter, phones ringing off the hook and no one answering. After tires were installed they didnt clean off the rims, etc. I know you can save money by going here but you will waste an incredible amount of time as the trade off.I am a big fan of Costco, but my experience was that poor.
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November 2023 by Mark Owens
Fair price. They installed the wheel weights wrong and they rubbed on my calipers. Came back when they told me to come in two days to get it done quickly. Only to be told I had to wait 3 hours for them to correct their mistake. I will think twice before getting tires here again. Update: 3 days later they got me in to correct the wheel weights. They are now fixed. I found a recliner to sleep in for an hour it took them. Will I come back? Probably, but I’ll send my wife so she can wait in the store
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September 2023 by Angela M.
I was at the Costco in Pewaukee, WI this morning and I had a horrible experience with the employee working in the self-checkout area. I have been here many times before and have never had an issue with anyone before. I was checking out and my boyfriend was with me, and he wanted to pay for half of my groceries. When he went to pay this woman stopped him in the rudest way telling me that if he is not a member he couldn't pay. Then she pointed at this sign like I was an idiot and tried to cancel what we had just scanned. I told her to leave it because there was no point in cancelling it and I would have him transfer me the money. I asked what does it matter? It's my membership and my groceries, what do you care if he pays for it on my behalf? She then started babbling on about how she isn't going to get any raises this way, and some other stuff that was muffled since she was wearing a mask. Then started talking about us to another woman standing behind us. This was absolutely unnecessary. I had my boyfriend stand there and transfer the money to my account just so he could help me out. It was absolutely embarrassing that she had to bring another person into the situation. She could of have been professional, and kind, but instead ruined our experience with her attitude. I will be canceling my membership as this has left a very poor impression on the both of us. Being a manager myself, I would never tolerate having an employee who would make someone feel the way this woman made us feel.
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September 2023 by Rohan D.
I am a big Costco fan, and the first reason is the workers are great. It's what happens when the CEO makes less and the front line workers make what they are worth. Second, the prices are great. Third, there are more human cashiers than self check out. Third, it's a great place for lunch. There aren't many negatives, but since they concentrate on bulk deals you can't get a small portion of anything and the best deals are ephemeral. They had an amazing low price on cases of 5oz name brand cat food cans and I could only fit 5 in my Fiat 500 and even that hurt my back. But still, I wanted to get some more but they were gone within a week. The other negative is more serious, there are crowds of people shopping at any Costco and this one is busier than others. Some of those people are obnoxious. Really intolerable. What are you going to do?
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August 2023 by Travis B.
Coffee Cake Muffin: I won't deny that muffins are generally delicious, but I'm not the biggest muffin connoisseur. My rationale being they tend to have nearly as many calories as cupcakes, but no frosting (I like to get the most for my caloric dollar). For example, a Nothing Bundt Cakes Snickerdoodle bundtlet has 660 calories and this muffin has between 660-740 calories (unofficial sources as nothing official from Costco). Calories aside, this was about as good as a muffin can get. The muffin top was crisp, crunchy, and packed with sugary cinnamon streusel pieces. On the inside, it was perfectly soft and moist. I loved the flavor as it was a sweet cinnamon (as opposed to spicy/burning) with hints of butter. As the name implies, it did pair fantastically with a big cup of coffee on one of my weekly cheat days. Doughboy approved Doughboy_Food_Reviews
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August 2023 by Adenor B.
Stopped there to purchase a gift card for my son, who is a member. I have done this many times in the past without issue. This time the associate who was manning the self check (where I had previously gotten the gift cards) would not sell me a gift card. I showed her my son's account information & a copy of the receipt from my latest gift card purchase. She said oh, he was a manager & way above my pay grade. She said because I was not a member, I could not shop there. I told her I was not shopping, just getting a gift card. She told me my son had to be there in order for me to buy him a gift card. I said that kind of defeats the purpose to go with him, have him buy the gift card & then hand it back to him. I was on my way out, but stopped at the membership desk because I saw a manager there. The associate, who I got, didn't know so she told me to wait for the manager. Meanwhile a very nice member & I started chatting. I told her I just wanted to buy a gift card for my son. I showed her a picture of my son who is in law enforcement. I had the $100 in my hand & said it was sad that they didn't want my money. Since the manager was still busy, I told the nice woman to go ahead of me. After her transaction, she turned to me & said, I will buy the gift card for you. I asked her if she was sure & thanked her profusely. That was so kind of her! I didn't get her name, but am so grateful for her help. It is a shame that a complete stranger was more helpful than the paid workers at Costco. We walked out together & I did not "shop" there as the employees were so afraid I would without being a member. After this experience, I would never get a membership at Costco.
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August 2023 by Mary G.
One of the most friendly workers I have ever encountered. Hard working and very helpful.
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May 2023 by Santanu Basu
I had a flat tire and needed immediate attention since I own only one car. The associates not only assured me, they also did their job professionally. I appreciate their help during busy hours.
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January 2023 by Mary Goszkowicz
One of the most friendly workers I have ever encountered. Hard working and very helpful.
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January 2023 by Scott A.
Very rude at checkout several times. They rush you through and forget that you're a customer. It's like they are more concerned about hurrying you through and forget they are the last impression of your shopping experience.
