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January 2024 by Bloo M.
I like it here. I understand there might be somebody that's crabby working but they can't fix the size of the pills. It's not their fault that the drug companies change things with the pills. I switched to here from Walgreens. A real nice lady has been at the checkout upfront ,you make my day.!
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April 2021 by Tim B.
So it's gotten to the point I need to speak up. I received an RX from this location... the pills were 1/4 of the size they usually are. I've been on this med for 30 years and have never seen this. I questioned the pharmacy and got short, rude answers to my questions. This is not the first time this has occurred, so now it's multiple employees. I can only assume this is the norm for their customer service. Previously they had the inability to sync my prescriptions and it took a year to figure that out. I would go elsewhere but my insurance is linked to CVS and it is considerably more expensive. All I'm looking for is human decency and not to deal with condescending Pharmacists. I dread having to deal with these people
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October 2020 by J T.
This pharmacy is a disaster. The pharmacist doesn't know the first thing about part B Medicare or CMS rules. She tried to tell me there is a "donut hole" for part B. There is no such thing. She tried to tell me that parts B and D are combined. Wrong again. She insisted I give her my Medicare number over the phone - when all my pharmacy coverage (both B and D) is covered by an advantage plan. Then she got nasty when I refused to provide that. She is rude and argumentative as well as ignorant. A complaint to CMS might be just what is needed. They look unkindly upon Medicare fraud. I will not do business with this place again. I only started using it because it offered a drive through, unlike the much better pharmacy directly across the street. Take your business anywhere else - your life may depend on it.
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August 2020 by Erin R.
I have been a longtime CVS customer at a different location - this pharmacy is a nightmare. Incredibly rude and unhelpful pharmacists. I finally took my issue to Walgreens down the street, and they were more than willing to work with my insurance company and doctor to resolve the problem the SAME DAY. I don't know why this wasn't possible at CVS, but they just weren't willing to try. The CVS pharmacist curtly told me on the phone "I don't have time to help you with this." Ok then. Glad there are other options nearby that understand and value customer service!
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June 2020 by Debbie M.
DO NOT GET YOUR COVID TESTING HERE.They are offering the Quest Labs self administered test=you swab your own nose, drive-thru. Results are told to be 2-4 days but it is day 5 and I have no results. Pharmacists and store managers for 2 days not helpful at all, not advocating to Quest for patients. Only get an an Abbott Labs quick test, usually hospitals, like Aurora Oconomowoc where you will get an answer in 10-30 minutes. I hope to god The state is not paying them for this terrible disservice. They should NOT be in the business of lab tests period on the basis of this.
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March 2019 by Stacie B.
Worst CVS and customer service. I went to buy a blood pressure monitor and on their (cvs) app I found a 600 series for 46 dollars and in store it was 65 dollars. They would not match their own price. Beware of this CVS. I will not do business there again.
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October 2018 by Sandy M.
I love this pharmacy. Nicole and Bree are great. Very pleasant and caring. I went in after my father-in-law got out of the hospital. We got there at 8:30 pm and they closed at 9. They filled all three prescriptions and even helped with coupons. Always help me with prescription information too.
