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October 2023 by Rebecca R.
At 5:21 p. m. I was checked out at your Oshkosh Walmart store by the ID person 7SKWH3HH8Hp. The person who was checking us out did not seem to know how to give us credit on our United health Care cards, because we were charged $41.81 for the Multi vitamins and other health products we bought. Some people have a need to put honey in their drinks for good health and we were even charged for the honey that we bought $14.26. We want 66.07 credit for our next purchase in your store.
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November 2022 by Brad G.
Had a horrible visit to newly remodeled store. Store was bright and clean and had a new and easy to use layout. Problem was with customer service. At check out we had 3 Walmart branded gift cards bought through my church gift card program. The register cashier was unable to get 2 of the 3 to operate and spent several minutes trying and we swiped and reswiped each card multiple times. Finally we used a credit card and the cashier directed us to "customer service". Here the staff was both rude and uncooperative. after explaining how cards are "deactivated" at airports etc and repeated being told we recently bought theses, the representative tried to determine the balance and then we waited while she had to have a another staff member assist her, and they she verified 1 of the cards. Then started all over on the second and yes repeated her "deactivation" speech. then we waited again while once more another staff had to "over ride" her station to see the balance. This time it was "Team lead" Anna, Now with BOTH cards verified with a Balance ($10 and $25) she directed us back to the cashier line and said if they did not work we should "contact a manager". I explained we alreay were in the cashier line and unable to use them and were directed here. She explained she was unable to do anything more. On the way out of the store, I saw "Team Lead" anna and asked why once the amounts were verified why we could not get the cash from the cards. She replied "those cards could be for any place you could have got them in the parking lot." I explained they were branded Walmart cards and the amount was verified right in front of her. She then explained "I am done for the day and you will have to see a manager". She then turned her back on me and left the store.
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May 2022 by Melissa S.
Richard the checkout clerk is awesome! It's a good Walmart and the staff was working hard. I'd be happy to return here. Was able to pick up everything we went in for.
