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July 2024 by Joan Woolf
This is a very busy store. It was staffed by one customer service representative during my visit. Ryan is very competent and was able to juggle 4 customers while I believe making them all feel important. He greeted each one and asked what he could do to help all the while continuing to handling my problem. Heis customer service skills are excellent and I believe his knowledge is as well.
This store should never be staffed with only one employee. I think it is very unfair to your customers, but even more unfair to your staff.
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June 2024 by Nancy Anderson
Dante R helped us buy a new phone today. Gave us wonderful service. Very informative and competent. Friendly & made the experience fun.
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May 2024 by Molly Szymanski
Very helpful
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April 2024 by Mike Jurmu
Those guys there were GREAT ? It can be a stressful time but they did everything to help me...CHEERS
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April 2024 by Bryan Carrick
Jay Toledo was fantastic. Personable, patient and helpful.
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March 2024 by Peggy Larcheid
Wow! I felt like I was back in the day of exceptional customer service! Had an desperate situation with my simm card erroring, walked in, told Anthony my problem, he educated me on updates and promos available to me, and then he transferred my phone and got me out the door! Thanks Anthony!
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February 2024 by Kim Riese
Whenever I go to this store I get everything I need and all my questions answered. Great service and friendly down to earth staff - especially Anthony!
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November 2023 by Makila Lau
If I could give this place zero stars I would. Not only was I charged for services that were never rendered but I was also overcharged on the next bill that followed because they were too incompetent to enter the correct info in the system. Needless to say, save yourself the frustration and choose another location or order online…
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November 2023 by Nancy Sharratt
Anthony was awesome & answer all our questions, thanks!
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November 2023 by Rebekah Tesch
Dante is very good
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July 2023 by Al Shermo
The Verizon store is on Koeller. This is a Verizon Authorized Retailer.
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July 2023 by Isaiah Krueger
Worker needs a raise incredible service
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July 2023 by Dennis Huycke
Very comfortable visit
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July 2023 by bierDuck
Today was fast and easy!
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April 2023 by Patrick Kerrigan
Garrett was the consumate professional. Westowne location Oshkosh. Went in with a broken phone and had the new one all set up in less than an hour. Excellent service with a smile.
