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“Much less expensive than other auto shops I've gone to. It didn't feel like I was paying for anything I didn't need to or being told that something was wrong with my car when there wasn't.”
“A Tale of Two Oil Change Places
Great Customer Service at Valvoline on Murdock and Jiffy Lube on 9th.
So it turns out my last oil change place in Michigan messed up... My oil cap couldn't be loosened.
Three service techs at Valvoline spent 20 minutes and many methods to loosen the darn thing without ruining it but didn't have any luck. Unfortunately, they didn't have a replacement oil cap so I went to Jiffy Lube.
When I arrived at Jiffy Lube they joked around and said "no problem - we can get it off" only to come back 20 minutes later confirming that the Valvoline service techs were right. That dang thing wouldn't come off!
Luckily Jiffy Lube had a replacement cap. I gave them the go ahead and out came the hammer... Another 10-20 minutes go by before the caps off!
Needless to say, the service techs at both places were awesome! They wouldn't give up and ultimately succeeded! I highly recommend both locations for your next oil change.”
“Bryant went above and beyond to help me. Did not pressure me to buy anything extra and explained everything in great detail. I will definitely be back and be recommending in the future”
“I’m giving 5 stars because some of their staff are very friendly and helpful , especially the older guy Paul who has helped me numerous times with oil changes and I bought tires for my wife’s car from him and he made sure to schedule my appointment on a day he’d be there so my wife wouldn’t have any issues , him and Nick made my wife’s experience a little less stressful and everything turned out great. Thank you guys.”
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“My son went in and had his oil changed at this location. Had a minor problem, but Kevin stepped in and made all right in our world! Thank you Kevin for the great customer service!”