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“10/10 recommend. Lexi helped me solve my issue promptly. I like the friendly and professional environment. The team goes the extra mile to satisfy customers. It’s great to see them doing such a great job”
“Store manager Jay and his associate not only met but exceeded my expectations in the best way.
Both Jay and his associate were understanding, patient and had the knowledge and understanding of not only my issue but their inventory which they utilized to give me my best customer experience.”
“I needed a new screen on my Samsung phone. I'm glad I had an appointment because a lot of people came in while I was delivering my broken phone. They said a couple hours. I came back in two hours ... one more hour was needed. Repair nicely done.”
“Mike at the Oshkosh store was incredibly helpful and personable. I appreciate him staying late when my sim card wasn’t working to make sure I didn’t have to come in on my lunch hour the next day! Thank you!!”
“They were very knowledgeable and I felt good right away.I went in there to stop my service and they had different people working than before.So I was so happy and it eased my mind.Their names areJohnny and Elijah in Oshkosh Wisconsin.”
“I just wanna say that Andrew & Jaay are AWESOME!!!!!!!! They are SOOO nice, friendly & very helpful. Plus they didn't make me feel like an idiot for all my questions & just not knowing or understanding things!!!!!!!! I will not go in there unless 1 of them are working!!!”
“Once again a great experience at USCC Oshkosh. I hear horror stories of hours long waits and terrible customer service at other cell providers but every time I've gone there, even if something doesn't go quite right the service we get is always outstanding. It helps that the Manager (Lateria) always seems to be there and keeps a close eye on things making sure her customers are being served.”
Mobile Phone Accessories
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“This is a very busy store. It was staffed by one customer service representative during my visit. Ryan is very competent and was able to juggle 4 customers while I believe making them all feel important. He greeted each one and asked what he could do to help all the while continuing to handling my problem. Heis customer service skills are excellent and I believe his knowledge is as well.
This store should never be staffed with only one employee. I think it is very unfair to your customers, but even more unfair to your staff.”