Lion's Den is a destination for pleasure, passion, and romance, promoting a sex-positive perspective on intimacy and sexual well-being. The staff is very helpful, nice, and easy to talk to, and they are never invasive or pushy. Customers note the wide selection of toys and a nice selection of plus size lingerie, with a bigger selection than other area stores. They do a good job of having new products in stock, and there is always something to find. Some feedback mentions that the place can be a bit on the high-priced side and that the quality of lingerie could be better, describing it as not the best and not the worst. However, the customer service is consistently praised as awesome. The business provides fun, education, and body positivity for all in a safe, stigma-free environment.