Harbor Freight Tools is a store with an unmatched assortment of quality tools at an unbeatable value. The store is well laid out with lots of tools and miscellaneous items. Customers find great deals, great coupons, and online specials. Many appreciate that they can touch and try out models, which is especially helpful. Generally speaking, the products are of good quality at a reasonable price point. It is seen as a great place to meet project needs without investing in top-tier gear, allowing customers to save a buck. The service and staff receive frequent praise, described as outstanding, friendly, and helpful. Staff members are noted for using their prior knowledge to answer questions thoroughly and set customers up for success. However, some experiences suggest the staff can seem a little disorganized at times, such as when inventory is not immediately accessible. Overall, Harbor Freight is considered a great store for its helpful staff, good prices, and practical selection of tools.
