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August 2024 by Mari Friemel
We have been a customer of Warming Trends for about 19 years. We originally purchased a pellet stove that we had upgraded in 2020. We decided to go to a gas stove instead of having a pellet stove. We feel that Steve has always been fair with our trade-ins and it’s been helpful to be able to do that.
Jeremy and Bentley did the installation. And we are very happy with how everything turned out. Jeremy was very knowledgeable about the process and also did some education on how do use the remote control for our new stove.
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August 2024 by Dorothy Lenard
Adam has been servicing our pellet stove for years. He does excellent work and checks out any changes he thinks might cause us a problem. We appreciate his dedication and diligence.
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July 2024 by Samantha
Bought a fireplace from Steve. He was very professional and nice. Gave me the best deal possible. Bentley I think his name was came and installed it. Very nice guy. Did a great job and it looks great. Can't wait till winter to use it.
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March 2024 by Jamie Steinhoff
Not company that I would recommend to anyone. As they are unorganized and unprofessional. They overpromise and under deliver. As soon as you pay, they stop contacting you and give a million excuses as to why they cannot come out . We ordered a wood stove and gas fireplace. Once we finally got them out here to install our wood stove, the work performed was very poor and is still unfinished. They never informed us that they would be digging below grade, now we are left with a mess. There was plenty of room to do this project correctly. They have not made an attempt to correct this mess in weeks.
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February 2024 by Jamie Steinhoff
Not company that I would recommend to anyone. As they are unorganized and unprofessional. They overpromise and under deliver. As soon as you pay, they stop contacting you and give a million excuses as to why they cannot come out . We ordered a wood stove and gas fireplace. Once we finally got them out here to install our wood stove, the work performed was very poor and is still unfinished. They never informed us that they would be digging below grade, now we are left with a mess. There was plenty of room to do this project correctly. They have not made an attempt to correct this mess in weeks.
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February 2024 by Jamie S.
Not company that I would recommend to anyone. As they are unorganized and unprofessional. They overpromise and under deliver. As soon as you pay, they stop contacting you and give a million excuses as to why they cannot come out . We ordered a wood stove and gas fireplace. Once we finally got them out here to install our wood stove, the work performed was very poor and is still unfinished. They never informed us that they would be digging below grade, now we are left with a mess. There was plenty of room to do this project correctly. They have not made an attempt to correct this mess in weeks.
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November 2023 by Mike
Stopped at the store looking for a part for my gas fireplace We were not able to find the part but the staff was very helpful and helping me look for it
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November 2023 by Pat Paul
Service today was super great. Able to explain problem in simple terms. Fast, clean and hard working. Will use again
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September 2023 by mike knutson
Great service, I bought it
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March 2023 by TheDukers19
Staff has always been helpful when having questions about my Green Mountain Grill!! Great place to pick up your pellets for your grilling needs.
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March 2023 by Lee Brown
I would like to thank Warming Trends and especially Adam for coming and getting my pellet stove up and running. Thank You, Adam!
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March 2023 by Alan Danick
We ordered a stove from them put a deposit down on the wall stove ,they never ordered it waited and waited for 3 months no call backs never got the stove or our deposit back, will NEVER ordered anything or deal with them again,they just ripped us off.they would not refund our money.would not recommend.
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March 2023 by Garry Christopherson
Julia was most pleasant and very helpful. My Harmon stove has been excellent for my use.
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March 2023 by Tony Kropelin
Best place for quality food grade pellets!!
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March 2023 by Tiffany Gilmer
Recently purchased a pellet stove from them, and was very pleased with how knowledgeable the staff was with helping me learn how to use it. When Jacob came to install my stove he was very professional and got the job done quickly and I love the finished product.