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April 2024 by Jacob Ziegler
Waited 30 minutes in a drive up line of only 5 cars for my pick up order when I was in a rush. Need to fix how you do pick up orders and drive ups immediately.
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April 2024 by David Olson
Very poor service it took over one hour to get our food which was mediocre at best. Clearly no one at this location including management gives a damn about customers! Never going back!
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April 2024 by Nu O
2024 edit: Not properly staffed. Long waits. See picture. I just gave up, asked for a refund and left. A single smoothie shouldn't take 30+ minutes.Great food. Vegetarian friendly. One of the few chain restaurants where you can grab a lunch and have more than one option as a vegetarian. The service is fast and friendly. It does get a little loud and busy during lunch but that is to be expected. Overall, I enjoy the food and setting.
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March 2024 by Juls Joy
Good sourdough bread
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March 2024 by Jerry Anderson
Great as always!
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March 2024 by Chris Birkeness
Friendly staff but they get my order order wrong mor times than not even after having them repeat it back several times. Management also doesn’t follow through with what they tell customers.
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February 2024 by Michelle Rose
ShufflesTake off menu because u seem to never have in stock.Disappointed over and
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January 2024 by Alexis Becker
Waited roughly 30 minutes for one bowl and one cup of soup. My boyfriend is sick and wanted chicken noodle soup but when he took it out of the bag he found that the lid was not all the way on so half of his bowl of soup landed on his lap burning him.My cup of cheddar broccoli soup wasn’t cheered broccoli. Instead it was some sort of rice soup.
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January 2024 by Denny X
So we’re gonna start with the charged lemonade that killed someone, now im gonna cite how they can never keep the lobby clean, the management is so screwed up they can’t keep staff and are always short on help and a constant 15-20 minutes longer on every
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December 2023 by Chris C.
The food used to look as good as it does in their pictures, but not this time. And the portion was enough smaller than in the menu photo, I had to take my bowl of salad back to the serving counter to find out if it was considered a half bowl or a full serving. "Uh, that would be a full serving," was the answer.It was sufficient to fill me up, so I didn't leave hungry, but how can a serving that actually only fills half the bowl be worth $12? And how is it that a 16 0z smoothie can be worth over $6 -- and be only 12 oz in volume? (I later emptied a 12 oz can of soda into the cup, and it came up to the same line on the cup as the smoothie had.)The above are likely a corporate wide cost saving program. (Maybe Panera is in trouble financially?) But this particular store is looking pretty dirty. There were only up to 10 other clients in the store, but all the tables we looked at needed wiping down, and there was a glob of something sticky on the outside of the napkin dispenser. The restroom may be shared by other businesses in the building, but Panera would be smart to make sure everything functions and is clean in the restroom.We've always made this store a usual stop when traveling through La Crosse, but not any more.
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December 2023 by Jonna Baron
Staff very loud and obscene. Mac and cheese looked like it came our of a box. Swearing and being rude. Will not dine in again. Maybe get some better
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December 2023 by Larry Lloyd
This place is a mess, trash overflowing outside. Tables inside haven’t been wiped down. Trash in the floor. The management should be embarrased.
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December 2023 by nana
there was a old lady who was working, she was really kind. i got help with my order that wasn’t able to be found, while i was saying my order, an lady who looked like she was in her 40s rolled her eyes. The worker getting my order seemed rude about it. I didn’t do anything wrong and I didn’t complain about anything. I hope they don’t continue giving the attitude they’re giving to people who are patient with them.
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November 2023 by Isabel Villagomez
I did am order through their app for delivery and they forgot an item, so I tried to call the store 8 times and no one picked up and just let it ring through. I would have driven myself but I have a newborn and I’m post surgery.
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November 2023 by Sharon Donoughue
The staff here is awful. They run out of stuff, yell at customers, the cashier argued with me that they didn’t sell the take chicken sandwich because she couldn’t find the button. The manager came out and yelled at the people in line several times that they had to take their food to go. She took the ciabatta that I just bought and walked away with it. When I said I just bought that, she said, “too bad, I’ve got sandwiches on the board”. No apology, no grace from a single person on the staff. Don’t eat here.